Dimmitt Cadillac of Clearwater - Service Center

Warranty Service of Cue system My Cue system froze on my 2014 ATS. I brought the car in and was assisted by Bill. In addition to the Cue, Bill identified two maintenance bulletins a My Cue system froze on my 2014 ATS. I brought the car in and was assisted by Bill. In addition to the Cue, Bill identified two maintenance bulletins and a software update for my fuel system that needed completion. I was provided a courtesy car at no cost to get to my job. The car was repaired fully in one day. The waiting area is also amazing with drinks and pastries, as an added bonus. This was the best service experience I have ever had in my 30 years of driving. Highly recommend Dimmitt for all car service. More

Local good guy's After breaking three appointments in one day, they still took me in at 3:45, changed my oil, patched a nail whole and offered to service my windshield After breaking three appointments in one day, they still took me in at 3:45, changed my oil, patched a nail whole and offered to service my windshield washer system. Jason Goerz was very professional. He walked me over to the sales dept. after showing him an offer I received in the mail, an opportunity to trade in our 2013 SRX and recieve a $1600.00 rebate on top of any and all offers. Thanks to Jason we met with John Fabs and will be going back on Sunday to consider trading in our SRX, and taking advantage of this opportunity. More

service and maintenance Patricia Jones was very professional and courteous. She listen to my concerns and addressed each one professionally and was available for comments and Patricia Jones was very professional and courteous. She listen to my concerns and addressed each one professionally and was available for comments and feedback. I was extremely satisfied with the professionalism and willingness to go the extra mile to get our car serviced properly and in a timely manner, thank you very much Patricia Jones More

Excellent Customre Service Thanks so much to Patricia Jones for helping me through the car repair process. From arranging a loaner car to quoting me an accurate time to complet Thanks so much to Patricia Jones for helping me through the car repair process. From arranging a loaner car to quoting me an accurate time to completion, Patricia was friendly, accommodating and a pleasure to deal with. What a pleasure to receive outstanding customer service! More

True Integrity Last April, I brought my car in for an HVAC issue. The diagnosis and remedy were handled in short order and I paid only a one hour service charge. T Last April, I brought my car in for an HVAC issue. The diagnosis and remedy were handled in short order and I paid only a one hour service charge. This week I brought the car in again for what seemed like the same problem. Patricia Jones evaluated the tech's findings and determined that the current situation was indeed the same problem, should have been more fully diagnosed last April and corrected then. She did not charge me the one hour labor charge for this second occurrence. That's not only a correction of a past, forgivable error, but demonstrates a level of integrity that sets Dimmitt apart from other auto service people I've encountered. Much appreciated. Many thanks Patricia and Dimmitt. More

Serious mechanical problems and routine maintenance Great service Overall ,with pleasant staff and ambience My service Advisor Patricia Jones did an outstanding job coordinating with the Mechanical St Great service Overall ,with pleasant staff and ambience My service Advisor Patricia Jones did an outstanding job coordinating with the Mechanical Staff to solve complex mechanical Issues and administration-sales staff (Charlie Defreese )(needed aditional warranty coverage) Patricia coordinated everything beautifully !!!! More

a intermittent problem Jason Goerz helped me out by finding an intermittent problem electrical/programming which caused me not to open the car through any door (using the ex Jason Goerz helped me out by finding an intermittent problem electrical/programming which caused me not to open the car through any door (using the exterior door knob button, or the key fob. through Dimmitt Cadillac's crew they found a problem and so far I have had no further problem. More

Like you are #1 I met William Keagan and first thing I was treated like I had a hundred thousand dollar vehicle. Second he treated us like our concerns were his. Aft I met William Keagan and first thing I was treated like I had a hundred thousand dollar vehicle. Second he treated us like our concerns were his. After they looked at the vehicle I was given a direct HONEST answer on what the problems were. I would recommend any to take their vehicle to their facility if they want honest people making the diagnosis and speaking to you. It is hard to come by honest people with integrity any more but you guys have one working for you, don't ever lose that. That will bring people back forever. Thank You again that is the best time I have ever had taking a vehicle to be repaired. Thank you, Matthew Bargerstock More

Hummer repair and William Kegan was excellent. My Hummer needed multiple repairs. William Kegan made sure everything was taken care of and stayed in continues contact with me..When I came to pick My Hummer needed multiple repairs. William Kegan made sure everything was taken care of and stayed in continues contact with me..When I came to pick it up, my Hummer was even cleaner then when I dropped off. I wouldn't go anywhere else to get my cars serviced. More

Service was great! Thank you for the great car care. I am on my second CTS. The donuts and fruit are nice but I really miss the ice cream 🍦!! Thank you for the great car care. I am on my second CTS. The donuts and fruit are nice but I really miss the ice cream 🍦!! More