Dimmitt Chevrolet Inc.

Deceptive Hello Mr. Collore, Thank you for your letter asking about my experience with my recent vehicle purchase. This is my third purchase through your de Hello Mr. Collore, Thank you for your letter asking about my experience with my recent vehicle purchase. This is my third purchase through your dealership and it will certainly be my last. Let me tell you about my experience— On 8/2, my husband and I worked with salesman Gerald Stumpf. While doing the paperwork, he shared the service records with us indicating that there was a tire patch. Mind you, we are being charged close to $1800 for “reconditioning” and to have the vehicle “Certified”. Your salesman went back and forth saying, no the tire was not patched, then it was, then it wasn’t. My husband is a mechanic—he knows how to decipher service records. How is it acceptable that your dealership will try to sell a Certified Vehicle with a patched Tire? Extremely deceptive and shady. Then he offered us $100 to just accept the car. I said fine, as long as I get it in writing that the service records were incorrect (highly doubtful) and that Dimmitt will take on any liability if the tire was patched. Remember, I am paying $1800 for a Like New car per your salesman. Needless to say, Gerald was going back and forth with whomever lives in the corner office in the showroom and said it was agreed that our tire would be replaced. He still maintained that the tire was not patched, but that he was just “Sales” and Service was closed as it was a Sunday. He said he was replacing the tire to make us happy. Isn’t that nice of him? Again, deceptive business practices. Come Monday morning, 8/3—lo and behold the back right tire was flat. Not a patched tire right? My husband had to take off work and bring the car in for the tire replacement that morning. Then we get a call on Tuesday—great news! We got better terms for our loan and come on in! We’ll be pretty thrilled. I called and would not be told how the terms changed, but that I would be happy and come on in for a quick resign. So we did. And waited and waited. We had the displeasure of working with “Dave” the Finance Guy. You see, I happened to notice that my finance total went up from the original contract we signed on 8/2. Why I wonder? Well Dave explained to me that it was because VIN Etching ($499) was added to the contract and that it was very important. When asked if the VIN Etching was a requirement of financing, he tried to spin that it was. However when I told him I will call Ally Bank and confirm, he backed off that lie. Can you explain to me please your business practice of adding additional fees to an already agreed upon contract? I’d really like to know how that is acceptable. Again, your dealership proved itself to be deceptive. Dave did finally remove the VIN Etching, however was none too pleased as was indicated by him slamming around papers and barking at someone who called him that he was “working on the XXXXXXX re-send”. He was not happy that I then asked to see the previous and current contract to check ALL numbers and wanted copies as well. At this point, who knows what else was changed in the contract right? On Friday, I got several more calls while I was out of town. Dave left voicemails and said in his haste to void the previous documents (and get us out of his office I am sure), he voided one too many and could we please come back in. I called Gerald and told him due to my hours this week, they will need to overnight the paperwork. I asked Gerald what the paperwork was, he stated something it was something “that the State of Florida” required. Well no, it was actually my contract all over again. How and why Dave voided the new contract we signed I have no idea. Do you? We will be purchasing our son’s vehicle next year sometime, however Dimmitt Chevrolet will not be receiving our business. More

Chris "Paul" Neumann I would like to say that I work at another dealership and I still go to buy my vehicles from Dimmitt Chevrolet. The reason is because I use to work t I would like to say that I work at another dealership and I still go to buy my vehicles from Dimmitt Chevrolet. The reason is because I use to work there but left only to further my experience with the car business. I have purchased numerous vehicles from Dimmitt and my experience has always by far been excellent. I have purchased most of my cars from Chris Neumann. He gives you 100% of his attention and always offers to make your experience a pleasant one. I contacted him ahead of time and he was ready when I arrived. I was in and out of there quicker than ever. He also goes out of his way to make sure you get the best of the best deal ever...... Thank you Chris and Dimmitt Chevrolet. I miss many of the people that I call friends at Dimmitt Chevrolet. More

A Really Great Experience! I had a great experience at Dimmitt Chevrolet. My salesman, Dan Bozurich, aka Dan the Car Man, was very helpful and knowledgeable in my picking the c I had a great experience at Dimmitt Chevrolet. My salesman, Dan Bozurich, aka Dan the Car Man, was very helpful and knowledgeable in my picking the car that was right for me and my best buying option. I decided on a lease and will happily go back to Dimmitt and Dan for my next new car! More

loss of customer Three years ago I would of rated them 5 out of 5. I bought 2 cars from them and was extremely loyal. Upon looking to trade, I didn't feel at home. The Three years ago I would of rated them 5 out of 5. I bought 2 cars from them and was extremely loyal. Upon looking to trade, I didn't feel at home. There was no interest in selling to me nor did they want my business. I finally went another route and went to cancel my warranty and gap insurance. They never greeted me and I waited over an hour, watching other people get pulled to the back. No one asked why I was there or if I needed anything. I'm totally disgusted how they would treat a loyal customer like this. More

Best car dealership and salesman we have ever encountered!! We went to Dimmitt Chevrolet to purchase a new Equinox.We felt welcomed and no pressure from the minute we walked in the door until we left with our n We went to Dimmitt Chevrolet to purchase a new Equinox.We felt welcomed and no pressure from the minute we walked in the door until we left with our new car. Our salesman Dan Sommers was the best car salesman we have ever delt with. He was courteous and more then willing to go that extra mile for us. We told him what we wanted, and what we wanted to pay for the vehicle, and Dan and the finance team made it happen! I would highly recommend Dimmitt and Dan to anyone looking for a vehicle. We will never go anywhere else again. THANKS DAN AND DIMMITT! More

awesome experience The experience you receive when you go to Dimmitt is awesome from the time you walk in the reception to the sales person like Chris Neuman to the fina The experience you receive when you go to Dimmitt is awesome from the time you walk in the reception to the sales person like Chris Neuman to the finance department to the service department is Larry takes good care of your every need. I would recommend to purchase your next vehicle here at Dimmitt. I would never go anywhere else. Six vehicles in all over the 3-4 years. Phil Brandenburg More

Highly Recommend! My husband and I purchased a 2015 Camero today. Chris Nueman was our saleman and by far, the best salesman we've ever dealt with. He genuinely cares a My husband and I purchased a 2015 Camero today. Chris Nueman was our saleman and by far, the best salesman we've ever dealt with. He genuinely cares about the customers, attentative and true to his word. If you're looking for honesty and integrity, purchase your next vehicle from here and see Chris. You won't be disappointed! More

Stay away, far away Let me tell you about my experience with these criminals. I went to dimmitt to buy a 2013 SS camaro. I traded in my cadillac cts for it. I still Let me tell you about my experience with these criminals. I went to dimmitt to buy a 2013 SS camaro. I traded in my cadillac cts for it. I still owed money on the cadillac and they gave me nothing for it. In fact they added the amount that I owed on the cadillac on to the price of the camaro. Fine, I agreed to that. So they sell me the Camaro and the salesman tells me that if I'm not happy with the car in 3 days I could return it. I knew that wouldn't happen, I loved the car. What did end up happening was after having the car for 10 days they called me telling me I need to come in to discuss some financial information. When I came in they told me that they were taking the camaro from me and if I left the property they would call the police and report it stolen. They told me they could put me in a 2012 camaro LS with no options (the SS had every option). I told them no, give me back my cadillac and my money, I want out. They said they couldn't give me back my cadillac. They literally stole my car and blackmailed me. They promised me that if I made payments for 6 months they would make everything right and put me back in the SS. I came back 6 months later and apparently the manager who told me he had worked there for 20 years no longer works there and they still couldn't put me in an SS. This dealership is the reason people list politicians, lawyers, and used cars salesman as the worst people on earth. Go to any other dealership. Don't support these thieves. More

Dimmitt's Chris Neumann I recently decided to buy a truck and moving out of my comfortable Cadillac SRX into a truck was a new experience as I've never owned a truck before. I recently decided to buy a truck and moving out of my comfortable Cadillac SRX into a truck was a new experience as I've never owned a truck before. Chris was wonderful! I was sick through the entire process and rather than drag me back and forth into the dealership Chris negotiated the price getting me where I wanted to be with my 2014 Chevy Silverado. That was the easy part, then Chris had to pry (just kidding) my SRX keys from my hand after I signed the financing documents, but, now that I've been driving my new truck for a week, I love it. Chris knew what I wanted and what I needed to be comfortable driving a crew cab and I'm having a blast with it. More

Great experience Chris Newman was wonderfu to work with. He made me feel like a valued customer, I will definitely return to him for future purchases. Thank you Chris Newman was wonderfu to work with. He made me feel like a valued customer, I will definitely return to him for future purchases. Thank you More