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Dimmitt Chevrolet

Clearwater, FL

4.6
1,305 Reviews

25485 US Hwy 19 North

Clearwater, FL

33763

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1,305 Reviews of Dimmitt Chevrolet

June 01, 2022

Window sticker/MSRP was purposely concealed from us, we were grossly overcharged a purchase price more than $3500 without our knowledge or consent, very deceptive. We have made several attempts to contact More

by Kisos311
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager Bobby Emmino,
Jun 02, 2022 -

Dimmitt Chevrolet responded

Mrs. Kiso, Thank you for taking the time to share your recent experience at Dimmitt Chevrolet, Inc. We want each customer to be completely satisfied upon visiting us and we are sorry you feel this way. We did respond to you in a private email and addressed your concerns. We have all the paperwork digitally saved here at the dealership and will gladly send it to you or go over it again if you wish. I understand you did not agree with our response so we will just agree to disagree here.

Jun 02, 2022 -

Kisos311 responded

You can make your response pretty, but the truth is very ugly. Your dealership is deceptive, shady, unethical and dishonest. We were NEVER given the window sticker or shown the MSRP of the vehicle prior to purchase. We were never told about or agreed to a ‘preferred customer package’ which we were charged for without our knowledge. Your dealership and Bobby was intentionally deceptive and have chosen to do nothing to rectify the situation. SHAMEFUL!!!

May 13, 2022

I have least two vehicles from Dimmitt Chevrolet and use their service. 10 out of 10 in all areas. Lately I see some negative press about a Z06 that they sold at or below market value ($100k over MSRP). I More

by 3 series driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli, Scott, Mark, Bobby
May 13, 2022 -

Dimmitt Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

May 09, 2022

Excellent time with El who sold us sight on scene and had great advice for our new car. More

by kallew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
El
May 10, 2022 -

Dimmitt Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

May 08, 2022

Says one thing but does something different Not trustworthy at all. Will not recommend to friends More

by Dmay771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
May 12, 2022 -

Dimmitt Chevrolet responded

Good day Dmay771, I am sorry you did not have a good experience with Dimmitt and we would like the opportunity to discuss it with you further. Please call me at your earliest convenience so we can discuss your concerns and what department you were dealing with at the time. Kind regard, John Johnson Service & Parts Director Dimmitt Chevrolet 727-791-1818 Ext 314

May 05, 2022

The services I received were excellent. All the associates were polite. Can't wait to buy a new truck or SUV from Dimmitt Chevrolet. More

by marionqpjanitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Matrynenko
May 06, 2022 -

Dimmitt Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Johnson Service Director johnjohnson@dimmittchev.com (727) 791-1818

April 25, 2022

Brought my 2016 Traverse in for oil change and tire rotation. The following 3days I experienced oil drops on the driveway. I was hoping it was just residue but a leak persistent even after I got under More

by franneksimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Rep Andrew
Apr 30, 2022 -

franneksimone responded

No need or desire to contact you further. I will be taking my future business to other GM dealers

May 02, 2022 -

Dimmitt Chevrolet responded

Thank you Mr Simone, for taking the time to tell us about your experience. I am so sorry that these things happened, and I want to assure you that I pulled out entire team together to address this issue. These are critical steps that seem to have been missed and we can not have that happening. Our customers are too important to us. If there are any issues that have persisted, please just reach back out to me so I may address them. John Johnson Service & Parts Director Dimmitt Chevrolet 727-791-1818 Ext 314 johnjohnson@dimmittchev.com (727) 791-1818

April 24, 2022

We have purchased 3 cars from Dimmitt and our son has purchased 2 great great service each time we purchased a vehicle and we take them to be serviced at Dimmitt always very friendly and competent servic More

by jusjoyce06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 26, 2022 -

Dimmitt Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

April 14, 2022

My check engine light was on. I received a recommendation to use Dimmit Chevrolet. I called and made an appointment for 8:00 this AM. I asked the gal on the phone if they had d More

by Goofey One
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
never told me his name
Apr 18, 2022 -

Dimmitt Chevrolet responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, John Johnson Service Director johnjohnson@dimmittchev.com (727) 791-1818

Apr 18, 2022 -

Goofey One responded

John, I’ll try to call in the next day or two. Is there a better time? Jerry

March 08, 2022

Great service. Very nice employees. Nice waiting area. Would use this dealer for service in the future. More

by Anmedkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 09, 2022 -

Dimmitt Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eli Karam, General Sales Manager, 727-791-1818

March 03, 2022

I kept asking for second key and getting told they would get it. Long story short they refused to get for me and cost me 310 dollars for a second set. I was yelled at by the salesman and treated like crap. More

by Stereomaker2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew and can’t remember guy who yelled at me. Put him out of my mind and life
Mar 03, 2022 -

Stereomaker2 responded

This dealership made my truck buying experience a very terrible one. It should have been a happy time. Instead they were deceptive and rude and I won’t go back for ANYTHING

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