Dimmitt Chevrolet

Shannon Loomis was a top notch 5 star service advisor. Kept me informed everyday about the status of my C8. John Johnson went over the issue with me which another dealer had two opportunities to fix the s Kept me informed everyday about the status of my C8. John Johnson went over the issue with me which another dealer had two opportunities to fix the same problem and wiffed at the ball!. Great experience. More

Although the HVAC problem I brought the car in for has yet to be resolved Dimmitt Chevrolet has made every effort to continue to try and diagnose and resolve the problem including authorizing a loaner car yet to be resolved Dimmitt Chevrolet has made every effort to continue to try and diagnose and resolve the problem including authorizing a loaner car and keeping constant contact with me, Linale my service rep has been very commicative and is still working towards revolving my service issue. This is why I purchased my Chevrolet avalanche and Cadillac Escalade from dimit group and why even though I had an out-of-state purchase I continued to now take my vehicles for service at Dimmitt Chevrolet More

She explained everything in detail about the work being completed on my vehicle. The worked performed was explained by Deanna and I was very satisfied. completed on my vehicle. The worked performed was explained by Deanna and I was very satisfied. More

I had new tires installed several months ago. I have a 2018 ss camaro with different size tires and rims between front and back. I had just noticed while washing my rims something seemed off abou I have a 2018 ss camaro with different size tires and rims between front and back. I had just noticed while washing my rims something seemed off about the right front rim as if it was too wide for the front. So I immediately measured the rim width. As it turns out on the right side (passenger side) they had installed the smaller front tire on the rear wider rim and installed it on the front right, and installed the wider back tire on the narrower front rim and installed it on the rear right. So, basically they put the wrong size tires on the wrong rims, but in the correct position for tire size between front and back. The front rim has inner damage from rubbing on something from being too wide, looks like it was slighly rubbing on the bracket for the strut. I will be contacting them on Monday for new tires and to fix any damage caused. On top of all this a few days after I had them originally replace the tires I heard a rattling metallic sound sporadically coming from one of the front wheels, it ended up being a piece of metal they had somehow left in the wheel when putting on the new tire. Then about a month after that I had finally noticed one of the valve stem covers was replaced with a big ugly random one. My car has specific ones that came with it and always has. I had noticed it finally when I went to fill the tires with air. So overall not impressed and am hoping they can correct this on Monday. Not feeling very confident in using them ever again after this, there was just one mistake after another, all on doing a simple job of replacing tires that I paid nearly $2000 for More

Friendly and quick service. Cheyenne was not only friendly but very informative. The staff was on point and had my car in and out in no time. I felt very taken care of Cheyenne was not only friendly but very informative. The staff was on point and had my car in and out in no time. I felt very taken care of More

Friendly, efficient, timely, communicative I was kept aware of progress ongoingly and comletion was as promised aware of progress ongoingly and comletion was as promised More

Shannon loomis is the best she always takes great care of us and our vehicles us and our vehicles More

Went for a drain and fill for the transmission, an oil change, and break inspection. Everything so smooth. The shuttle driver, Dave(I think) was absolutely wonderful as well. change, and break inspection. Everything so smooth. The shuttle driver, Dave(I think) was absolutely wonderful as well. More

Gabe picked me up as the one salesman wasn't there and he did a great job of taking care of me and showing me different trucks. He was also awesome in getting the post sale walkthrough completed. Great job! did a great job of taking care of me and showing me different trucks. He was also awesome in getting the post sale walkthrough completed. Great job! More

I waited for 3 1/2 hours for an oil change and for one tire sensor to be fixed. This felt like an extremely long time. tire sensor to be fixed. This felt like an extremely long time. More