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Direct Auto Team - MA

Canton, MA

4.9
165 Lifetime Reviews Review Dealership

1095 Turnpike Street

Canton, MA

02021

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165 Reviews of Direct Auto Team - MA

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May 04, 2018

"Beyond our expectations"

- Richard

Our experience buying a used car from Direct Auto Team could not have been any better. We found this dealer from Car Gurus, the ad stated, NO Pressure Sales, Professional Staff, Clean and well-maintained office. We traveled from Burlington, MA to Canton, MA to test drive a 2001 Lexus RX 300 with 73,000 miles on it. The car is in Like New Condition just as stated. We found it hard to believe that the car is 17 years old, it literally drive as a new car. The staff were exceedingly gracious and accommodating. They encouraged us to take our time driving the car. They also have a mechanic on site. The process went very smoothly. When we took the car to get an inspection sticker the garage owner stated that if we don’t pile on some heavy mileage he would buy it from us. My own mechanic back in Burlington, after inspecting the car told me that usually when the exterior and interior are this clean, the true test lies underneath. The final prognosis is the under side of the cart is as clean. We were very fortunate to have bought this car from Direct Auto Team. We encourage everyone to Dmetry and Nicholas before you buy your next car.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Dmitry Golub
5.0
Other Employees : Nicholas Fondas
May 04, 2018

"Awesome Car buying experience!"

- Chef Karen

My car buying experience with Direct Auto team was one of the best car buying experiences I have had. Dmetry and Nick were both friendly , engaging, out going and knowledgeable. I found a minor issue with the car I was looking at, they addressed and fixed the issue then and there. I I observed them interacting with other clients as well, they go above and beyond for all of their potential buyers., They made the car buying experience enjoyable, I highly recommend Direct Auto Team

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Golub
5.0
Other Employees : Nicholas Fondas
April 22, 2018

"Great dealership to buy used cars from."

- Markebri

Great, respectable dealership to buy a used car from. My brother and I were searching for a specific Acura model, which Direct Auto Team happened to have available. Due to the time we came across the car's ad online, Dmetry was kind enough to stay open after closing so that my brother and I could take a look at it that night. We took it for a test drive and knew we wanted to buy the car right then and there. The car's headlights and taillights had some cosmetic blemishes due to its age (2007 model), but Dmetry ensured that those would be taken care of once I purchased the vehicle. Being a man of his word, the day I came to pick up the vehicle, the headlights had been clean up quite nicely and the issue I had with the taillight had been taken care of. Quality customer service on behalf of Direct Auto Team. In short, my experience at Direct Auto Team was extremely positive. Very friendly, helpful staff who do right by their customers. Would highly recommend them to those who are in the market for a used car. Thanks for hooking me up, Dmetry! Mark

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Golub
4.0
April 11, 2018

"Awesome!"

- Superman7

Extremely accommodating and very professional, highly recommend. Beautiful facility as wel!! Dmetry was super helpful and made the process a whole lot easier, extremely happy with our purchase!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Golub
5.0
Other Employees : Nicholas Fondas
April 04, 2018

"Newer car"

- Noblesaint

Family owned dealer. Treated like one of the family. Great people, great cars, great atmosphere. I would buy a car here again. Service was excellent.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Golub
5.0
Other Employees : Nicholas Fondas
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