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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,109 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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September 16, 2020
Service member, Marina, communicated in a direct and timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. More
by Lauren
Verified CustomerEmployees Worked With
September 15, 2020
Excellent job !Thank you very much !I am very happy Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks ag Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks again More
by SWANSON.RICK
September 12, 2020
Service to just change oil at 120..00 was a bit pricey. Also, didn't wash my car which had been done at past services. Staff very nice and professional. Also, didn't wash my car which had been done at past services. Staff very nice and professional. More
by fdaman0010
September 12, 2020
Dirito Bros tends to be a bit pricey for service, and tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work with you to find the right mix of service for your needs and pocketbook. More
by GDAMarin
Employees Worked With
September 11, 2020
Easy appointment, drop off and repairs. As usual, great experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. More
by woodburyhome
September 10, 2020
great experience here! Easy to make the appointment and Kevin explained things to me in a way I could understand! Will definitely be back and would recommend Kevin explained things to me in a way I could understand! Will definitely be back and would recommend More
by MELINDACBRASIL
Employees Worked With
September 09, 2020
Had appointment and car not looked at for three days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels More
by COES58
Employees Worked With
September 05, 2020
They have it together at this dealership. Always a good experience. Kevin is professional and knowledgeable. By far exceeds other VW dealerships in the area. experience. Kevin is professional and knowledgeable. By far exceeds other VW dealerships in the area. More
by Tito
Employees Worked With
September 01, 2020
Everything was good except the price which is way more higher than other Vw dealers. This was my first time here, very good customer service, but the price for a oil change was higher than other places! higher than other Vw dealers. This was my first time here, very good customer service, but the price for a oil change was higher than other places! More
by AM
Employees Worked With
Tim Luong
September 01, 2020
Always had great service at Diritos Brothers. Tim was a fantastic help on Saturday. Will continue to have my car service at Dirito Brothers Thanks, fantastic help on Saturday. Will continue to have my car service at Dirito Brothers Thanks, More
by DMAPLE
Employees Worked With
Tim Luong
