Dirito Brothers Walnut Creek Volkswagen - Service Center

Shannon was the nicest service advisor I have ever had at Dirito Brothers. Excellent customer service. Very caring. I don’t know why this comment needs to was the nicest service advisor I have ever had at Dirito Brothers. Excellent customer service. Very caring. I don’t know why this comment needs to be a minimum of 25 words. Fix this. More

Great place, i will go back!! Danny my service advisor provided amazing service. The car was ready on time and as promised. I will definitely come back to Dirito Brothers. Thanks Danny my service advisor provided amazing service. The car was ready on time and as promised. I will definitely come back to Dirito Brothers. Thanks, More

service was excellent Kevin went over what would be done for my service. He listened to my questions and was able to explain that my tires would be rotated and they would Kevin went over what would be done for my service. He listened to my questions and was able to explain that my tires would be rotated and they would check my car for any other problems. The oils change was done and the service was wonderful. More

Had to have oil pan replaced in routine oil change. Was told the reason I needed a new oil pan was from too many oil changes. I only come in the recommended amount of time. How is that too many?If the o Was told the reason I needed a new oil pan was from too many oil changes. I only come in the recommended amount of time. How is that too many?If the oil pan degrades over time why isn’t this issue looked at during maintenance? I ended up paying double what I was initially quoted for a routine maintenance check due to the part not being in stock. Don’t get me wrong, I appreciate the service and all the employees are super nice and accommodating. More

Very kind and helpful The service that they provided was under warranty, it was dealt quickly without any problems. Tim was very kind to explain the details of the process The service that they provided was under warranty, it was dealt quickly without any problems. Tim was very kind to explain the details of the process kept me informed about progress of the completed work. Highly recommend them More

Quality Service Purchased my car from Dirito Brothers in 2006 and continue to return to them for service based on their friendly and quality service (and convenient l Purchased my car from Dirito Brothers in 2006 and continue to return to them for service based on their friendly and quality service (and convenient location near BART). Kevin was great at explaining the diagnosis and keeping me informed regarding the repairs. More

ECU recall They treated me well and fixed the issue quickly. Kevin helped assure that things would work out and he checked on me throughout my wait. They treated me well and fixed the issue quickly. Kevin helped assure that things would work out and he checked on me throughout my wait. More

quik service I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car was ready. More

service is the best no need to comments i like the service all of the best. i do not need to wait very long . they asked me if i want to go somewhere they have ride. b no need to comments i like the service all of the best. i do not need to wait very long . they asked me if i want to go somewhere they have ride. but i don't need it . so far i like VW very much. More

Good service Purchased used VW in downsizing move. Had minor problems with broken exterior door handle and missing cargo cover after sale. They fixed these immedia Purchased used VW in downsizing move. Had minor problems with broken exterior door handle and missing cargo cover after sale. They fixed these immediately to my full satisfaction.. Good service. More