Dirito Brothers Walnut Creek Volkswagen - Service Center

Recent experience Appreciate being able to have my car towed and looked at without being present. All communication was via phone and text. Kevin was responsive and u Appreciate being able to have my car towed and looked at without being present. All communication was via phone and text. Kevin was responsive and understanding. More

Alignment Brought the car in for an alignment as it was pulling to the right. After the work was compleated the car now pulls to the right even harder. They act Brought the car in for an alignment as it was pulling to the right. After the work was compleated the car now pulls to the right even harder. They actually made it worse. Customer service was top notch, the work was compleated timely, it just seems the mechanics lack either skill, or attention to detail. More

Great Easy to make service schedule online, and choose the time & date as convenient; email to follow up in calendar, service rep. Kindly explain the detail Easy to make service schedule online, and choose the time & date as convenient; email to follow up in calendar, service rep. Kindly explain the details of maintence item, send text msg regarding service status More

Fantastic Very good service Shannon Sousa was fantastic!! She explain everything and povided very good customer service!! She texted me when my car was ready. K Very good service Shannon Sousa was fantastic!! She explain everything and povided very good customer service!! She texted me when my car was ready. Kudos to her and the team!! More

Stellar Professional and friendly; prompt competition of service; clear explanation of service in documentation easy to schedule appointment on line, with con Professional and friendly; prompt competition of service; clear explanation of service in documentation easy to schedule appointment on line, with convenient email/text follow-up/confirmation More

60k service Fast and awesome service. Tim was very helpful and gave me correct expectations. In addition, he was able to provide me with the new tires I wanted. Fast and awesome service. Tim was very helpful and gave me correct expectations. In addition, he was able to provide me with the new tires I wanted. More

VW SERVICE I had timely and conscientious service for my VW. BEETLE.when I took it in for new tires and alignment. The place is immaculate and the people who the I had timely and conscientious service for my VW. BEETLE.when I took it in for new tires and alignment. The place is immaculate and the people who there are kind and friendly. More

Friendly, detailed, quick! Very friendly, very timely service. The car was ready well before the time they gave me, and getting a car back early from service is always a good t Very friendly, very timely service. The car was ready well before the time they gave me, and getting a car back early from service is always a good thing. Clear information, warm greetings -- a good experience all around. More

Great experience at Dirito Brothers We had a terrific experience at Dirito Brothers in a Walnut Creek. We were treated well by all after fitting us into their busy schedule for an emerge We had a terrific experience at Dirito Brothers in a Walnut Creek. We were treated well by all after fitting us into their busy schedule for an emergency repair. More

Great Job Dirito Brothers Thank you for taking care of my car last Friday. Danny adjusted his busy schedule to my busy schedule and he took care of few recalls and the oil ch Thank you for taking care of my car last Friday. Danny adjusted his busy schedule to my busy schedule and he took care of few recalls and the oil change. Everything went smooth thanks to Staff’s professionalisms and great work attitude. I always return to Dirito brothers and am never disappointed with Job they do on my car. Thank you! More