Discovery Auto Center LLC

Where do I start … First, the sales rep Mike Ahlas took my info to give me an appraisal on my car and never called back or provided the appraisal. After I wrote a 1 star review the GM Jonah Amos reached ou my info to give me an appraisal on my car and never called back or provided the appraisal. After I wrote a 1 star review the GM Jonah Amos reached out to “apologize” and “make things right” by stating the “best he can do” is $500-600 discount on the car. I declined and a week later I found the same car listed for $1,000 less. How is the “best you can do” $500-$600 off then you discount the car $1,000? Poor customer service and very dishonest; I would steer clear of this dealership. More

I was happy with my deal. Their prices are typically on the high side, but they certainly do have a good selection of higher-end vehicles. However, it was clear the vehicle Their prices are typically on the high side, but they certainly do have a good selection of higher-end vehicles. However, it was clear the vehicle I bought had not been checked mechanically by the dealership, so it seems you do not get any kind of certification or warranty with that higher price--or for that matter, the offer of a drink while you are there for a 2-3 hours working the deal! If you find a vehicle you like there, I would strongly recommend you have an independent inspection before you buy. I found a minor issue after bought the vehicle, and after a couple of emails, the sales manager called me with an offer to address my concern. I was pleasantly surprised. It certainly raised my opinion of the dealership. More

Saw this vehicle ad on car fax and contacted Discovery Auto Group. Got connected with an associate Dylan he let me Kno vehicle was again Le and arranged a test drive . I must say I was pleasantly surprise Auto Group. Got connected with an associate Dylan he let me Kno vehicle was again Le and arranged a test drive . I must say I was pleasantly surprised by his professionalism and good personality. Kept in contact was not to over bearing very pleasant to work with . Would definitely return to the dealership and recommend him personally. .. More

I received email saying the car was still available, I drove down and come to find out the car had been sold the day before. Not happy. drove down and come to find out the car had been sold the day before. Not happy. More

Not Cool!I am comparing three different makes and model Not Cool! I am comparing three different makes and model cars, at three different locations across the Tampa area, to make a purchase in less than Not Cool! I am comparing three different makes and model cars, at three different locations across the Tampa area, to make a purchase in less than two days. I called and spoke with Craig to ensure they had the BMW 650i Gran Coupe on the lot and he assured me they did. I showed up within one hour of the call to see the car and asked him to pull it out between the others it was parked, so that I can get in the doors without hitting the cars on each side, which he did. Excited about what I have seen so far, I asked if we could take it for a short test drive and he said "not until we run the numbers." I said "excuse me"? He said "we have to run the numbers before I will let you drive the car". I said I have to other different models to see and compare this vehicle to before I am ready to commit. He said, well, then come back after you've seen the other two cars when your ready to run the numbers and we will proceed from there. I'm a professional and think my appearance also says so. I don't know of anyone who has committed to a vehicle they've never driven (as I have never driven that make and model yet) and has agreed to sit down through the numbers negotiation games at a dealer and commit before test driving a vehicle. Needless to say, that experience ruled out the BMW as one of my top 3 choices, which it may have been a true contender and they may have received my business. However, out of principal now, I will not spend my money there. More

ERIC BRYANT, I am willing to drop $20,000 & finance the rest, however I could not find the car ERIC ,I asked for help because (DUH) I'm looking at 12 of the same cars. DO YOU UNDERSTAND THAT ??? I AM A 100 rest, however I could not find the car ERIC ,I asked for help because (DUH) I'm looking at 12 of the same cars. DO YOU UNDERSTAND THAT ??? I AM A 100% DISABLED INFANTRY VETERAN & have to write or type anything or I forget ERIC ....I would fire you on the spot for being a xxxx. More

Hunter was awesome in finding me the truck that fit my needs. He also got me the best trade in value for my car. Thanks for your help needs. He also got me the best trade in value for my car. Thanks for your help More

Bought a 2014 mercedes cla 250 from them a few months ago. During inspection of the car we seen the left daylight driving light/ turn signal was not working. I was able to hag them down $600 on the ask ago. During inspection of the car we seen the left daylight driving light/ turn signal was not working. I was able to hag them down $600 on the asking price but They said that they would replace the whole headlight assembly for the original asking price without the haggle down price. So we made the deal and they sign a " I owe you" slip & they ordered a new headlight. Once the headlight came in they called me to take the car in to have the headlight replaced. Took the car in and they only replaced the module instead of the headlight which it did not work. They left the module hanging off the headlight assembly because they said it was easier to replace it when the new one comes in. Took the car in again because they ordered a new module and it did not work. I inspected the module once i got home & found out They replaced the module with a used one. After not receiving any calls or updates I had to call them numerous of times because they didn't respond to any of my calls. I talked to my sales guy and he said he was going to have the manager call me which they never did. I've called them about 5 times and each time they said they was still trying to find the part and they will call me back asap and its been about 5 months and have not received any calls. I finally got tired of waiting & I order a new module from Amazon for $55 and installed it my self and boom everything works. I called them back to tell them I fixed the headlight & to ask them to simply install the module back the way it was on the headlight instead of just letting it hang there. Once again the sales guy said he was going to find out & call me back asap and it's been about 2 weeks and no calls. Sales process went well but i feel like once they sell you the car you are forgotten about. I had a good sales experience with them and had all the intentions of buying another car from them until they let me down. I am currently in the market for a new car but unfortunately I'm searching elsewhere. More

Tried to offer me a low-ball deal on my 2011, 328i BMW convertible with 57,000 original miles on it ($5,000). I sold the vehicle for $11,500 and purchased my Porsche 911 elsewhere. Jordan from the dealers convertible with 57,000 original miles on it ($5,000). I sold the vehicle for $11,500 and purchased my Porsche 911 elsewhere. Jordan from the dealership continued to text me with smart comments after I declined their xx offer. The price was insulting.. Stay clear! More

Good service buying a car long distance I worked with Jim Alex to purchase my 2012 MBE350. He was most helpful with all the questions that I asked. After being unsuccessful in finding a carr I worked with Jim Alex to purchase my 2012 MBE350. He was most helpful with all the questions that I asked. After being unsuccessful in finding a carrier to bring this car north. I contacted Jim and he arranged delivery and I had the car the next day. I am pleased with this purchase and thank Jim with all his help. Robert Obenour More