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Discovery Nissan

Shelby, NC

4.3
98 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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631 South Post Rd

Shelby, NC

28152

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Showing 98 reviews

July 14, 2023

I bought a used vehical from this car lot july of 2022 and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to b More

by belljoshua85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angie Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

My recent experience was amazing. Jerry was my dealer and he worked tirelessly to get me I to a great car at a good price for me. He and the finance guys worked with me, and did their More

by Krissy02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
July 05, 2023

My experience with Nissan of Shelby has been fantastic. I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service depart More

by Brad Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry, Spencer, Nathan
June 19, 2023

They sold me a truck after two weeks. The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on anot More

by Withrowjasonl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angie Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I had a bad experience with Shelby Nissan, the sales person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when t More

by Ron.coggins1022
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angie Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Service department sucks. Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't a More

by pslater0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in sales
Jun 08, 2023 -

Discovery Nissan responded

PSlater0619, I am sorry you had a bad experience with us. I would love the chance to turn it around, can you please give me a call so we can see what can be done to fix this situation? Mark Phillips General Manager 980-295-1600

Jun 08, 2023 -

pslater0619 responded

I will stop in Friday

May 26, 2023

Will not buy from here again was never told that in order for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at More

by belair67az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 08, 2023 -

Discovery Nissan responded

Belair67az, I hate to see you had a bad experience with us. Please give me a call so I can see if there is anything I can do to turn this around. Mark Phillips General Manager 980-295-1600

May 24, 2023

My sales person was Amiya was wonderful, she knew her products very impressive real ascent More

by Rcanty22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Discovery Nissan responded

Rcanty22, Thank you for the kind words and the 5 star review. Amyah is one of our best, I am glad she was able to properly assist you during your car buying experience. If you need anything in the future please let us know. Have a wonderful day!

May 20, 2023

I was very grateful to work with Nick. Since the first day we arrived, he always ensured we were accommodated with any questions we had. I would give a 10/10 with my sales experience. Nick More

by Daniel Briceno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dawkins
Jun 08, 2023 -

Discovery Nissan responded

Daniel, Wow what an amazing review, Nick is wonderful!! I am glad he was able to ensure you had a truly exceptional experience with us. We look forward to seeing you when you come in for service. Have a blessed day!

April 20, 2023

Wow! This was worth the trip. I drove 53 miles to visit this dealership. From the start with internet support, and email communications. Followed by a vi More

by Drus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Holly, Kevin
Jun 08, 2023 -

Discovery Nissan responded

Drus, Thank you for giving us a chance to earn you business. I am glad Holly and Jerry were able to give you a wonderful car buying experience. If you have any questions please let us know. Welcome to the Nissan of Shelby family. Have a wonderful day!