Discovery Nissan

Bought a vehicle on 7/17/21 didn’t get the vehicle until 7/30. Light came on 7/31 was informed on 8/16 it needed a transmission when I took it to another dealership for a recall on a sensor. They notified t 7/30. Light came on 7/31 was informed on 8/16 it needed a transmission when I took it to another dealership for a recall on a sensor. They notified them and Nissan Dealership refused to pay and said wait until I get to 5,000 miles for warranty to pay and now they are telling me the warranty company want cover it! The dealership should have covered it 7 months ago when I bought it. Then on top of that the warranty that I signed for on 7/17/21 was never sent fully to the warranty company so it wasn’t active this whole time until i called and inquired about the policy I was given! Service dept is terrible, broke lug nuts on my tires and they can’t keep techs. Everytime I go it is always new people. They went from full staff service representatives to having one and then the manager. Don’t buy your car from here please read the reviews. When I went to get my tags for my vehicle it was a lady in the dealership upset about her car and how they messed it up and I should have known then to RUN!! It’s definitely the worse car buying lol experience I have had. Stick to with Carmax or another dealership this place isn’t worth the trouble and headache. Oh yeah, they want tell you who runs the place. Everyone is clueless and gives you the general manager name and that’s it! Everyone has a boss sir but you want give me yours!! More

This is the worst dealership that I have ever been to, I was supposed to get free oil changes and the dealership sold and they changed all of it, I got rid of the car and I asked that the extended warranty was supposed to get free oil changes and the dealership sold and they changed all of it, I got rid of the car and I asked that the extended warranty that they xxxxx me on when I bought the car be cancelled and I am due a refund. I submitted the paperwork and they did tell me it would take 4-6 weeks to get a refund, however it is all done by fax and I contacted the warranty company and of course no paperwork as of yet. Like I said they are in no hurry once they sell you the car. More

Ethen Bowen was such a tremendous blessing. He was friendly, polite, patient and very knowledgeable. I never felt any pressure; in fact, I felt like family. This is the 2nd brand new car we hav He was friendly, polite, patient and very knowledgeable. I never felt any pressure; in fact, I felt like family. This is the 2nd brand new car we have bought from Nissan of Shelby. We 10/10 recommend this dealership and Ethen Bowen. More

Ethen was a wonderful salesmen. He went leaps and bounds to help my daughter get a new Kicks!!! He went leaps and bounds to help my daughter get a new Kicks!!! More

I could not have received a better experience than I had when buying a car when buying a car More

The offer a lot of deal to get you in the door. Than want help you for nothing. I don’t recommend anyone to use them. The are the worst dealerships ever. help you for nothing. I don’t recommend anyone to use them. The are the worst dealerships ever. More

Kevin is a awesome salesman I give him a rate of 1000 you need a car go talk to him. need a car go talk to him. More

I Decided I didn't want the vehicle and they decided to keep down payment! keep down payment! More

Kevin is very nice helpful down to earth and understanding I recommended you go to him to finance or buy a car understanding I recommended you go to him to finance or buy a car More

If your looking for a friendly and helpful salesman stop here at Nissan of Shelby and ask for Spencer I have let this young man put me in two great cars he is a awesome sales person he listens to your needs here at Nissan of Shelby and ask for Spencer I have let this young man put me in two great cars he is a awesome sales person he listens to your needs and he help you get riding thanks mr spencer More