54 Reviews of Discovery Nissan - Service Center
My radio kept rebooting, even though I have the latest program. The manager, Brian, happened to be at the desk and was very nice. The technician, Devon, was AMAZING. Made it super easy to understand (f program. The manager, Brian, happened to be at the desk and was very nice. The technician, Devon, was AMAZING. Made it super easy to understand (for someone that only knows colors of cars and not makes/models LOL). Devon took the time to explain the issue and what he can do to try and fix it. So far, it worked! Thank you for being so great More
Had an oil leak on my truck, got there a little early, they took my key and took it right in.Had it fixed in no time. they took my key and took it right in.Had it fixed in no time. More
Amazing service. The lady that helped me was absolutely wonderful. Thank you so very much The lady that helped me was absolutely wonderful. Thank you so very much More
they worked hard to fix my problem with the vehicle that I had. Listen to my problems I was having Steven explains all the works of the car we purchased. I had. Listen to my problems I was having Steven explains all the works of the car we purchased. More
Every one is very polite and will greet you as soon you walk in the door....The service on my car was punctual walk in the door....The service on my car was punctual More
Excellent work and friendly. Professional and knew what they were doing. Got out on time. Professional and knew what they were doing. Got out on time. More
I called on 1/31/2024 to schedule my elderly mom's free lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful as the previous owners. Looks like Gastonia Nissan will get our business now. More
Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and f I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and felt like she listened . More
Service department sucks. Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't a Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't active. Service department was suppose to contact me back and they was 3 months ago. Not transmission shifting even worse, losing power at times. More
Will not buy from here again was never told that in order for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at 20000 miles but they had it scheduled at 21000 which should of been told up front at purchase and they also run your credit multiple times and it knocks your credit way down even if you tell them to only run it 2 times my credit was ran 6 times at different credit places and banks More