
Dixon Ford VW
Dixon, IL
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Friendly, professional sales and service My wife Maggie and I have bought two Ford Escapes from Dixon Ford. We returned because we were enamored and impressed by Dixon's sales staff. Mr. Ge My wife Maggie and I have bought two Ford Escapes from Dixon Ford. We returned because we were enamored and impressed by Dixon's sales staff. Mr. Gerald Lott presented a scenario of professionalism and friendliness while answering our questions. Mr. Kevin White personalized the paper work process by explaining every document with an air of integrity. Dixon Ford has mastered the sales process by maintaining an air of positivity. The Ford Titanium delivered to us was immaculate both inside and out and was shining like a jewel when we took possession. This is a dealership that is administered properly and is totally customer focused. More
Fantastic all they way around Went in looking for a used car, came out with a new one. What a fantastic car buying experience. When it's time for another new one down the line, I Went in looking for a used car, came out with a new one. What a fantastic car buying experience. When it's time for another new one down the line, I will be returning! More
Great car great price. Missing a few things . great price on a great used car . Had a dog light out 2 days after I bought it and they wouldn't replace it...probably a 2 $ bulb . Had an airbag off great price on a great used car . Had a dog light out 2 days after I bought it and they wouldn't replace it...probably a 2 $ bulb . Had an airbag off light on and they couldn't do anything about it and referred me to a competitors dealership to be worked on claiming there wasn't much they could do .... This was my salesman telling me what his manager was Saying . Usually after a sell you would expect to be taken care of within a week or two if an issue arises . Also I told the guy where k wanted my payments and he kept trying to sell me every warranty and every thing he could possibly tack on the total . I believe they charged me for a new set of tires that are crappy fusions and they have a 3 year warranty I would have put better tires on had I known they were doing that . Salesman was great . Drew rowley More
Thank You Guys for being the best Jarred and the rest of the crew have always been really helpful and even if I am upset they have always done there best o fix the issues. There is no Jarred and the rest of the crew have always been really helpful and even if I am upset they have always done there best o fix the issues. There is no lying if something is outside of my means they just are honest and they all know how to put a smile on my face. More