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Doggett Honda Med Center

Houston, TX

Overview
Employees
Reviews
4.8
2,972 Reviews
The team at Doggett Honda Med Center would like to welcome you to our dealership in Houston, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model.
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2900 South Loop W

Houston, TX

77054

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Showing 2,972 reviews

January 26, 2024

My service agent was polite efficient and knew what had to be done . He gave me estimates for those things that were needed and the work was done. A not-unpleasant experience. More

by EP
Recommend Dealer
Yes
Employees Worked With
I do not know their names
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Feb 02, 2024 -

Doggett Honda Med Center responded

It's great to hear that your service agent was polite and efficient during your recent visit. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Although they could not find my appointment (I probably made a mistake in scheduling), they took my car to perform the requested service right away. They did a great job and the work was done quickly. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
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Feb 02, 2024 -

Doggett Honda Med Center responded

Hi Toni! We're so happy we were able to help you out! Thank you, and have a fantastic day!

January 26, 2024

I have only used their service department but it has been very attentive and the issues have bern resolved in a very timely manner. More

by mishmosh35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Zachary Kuhn, Kenneth Ha
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Feb 02, 2024 -

Doggett Honda Med Center responded

Thank you so much for your positive comments about Russell & Smith Honda! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2024

Service person Tran was very explanation on my Suv I will us him next visit More

by jamequito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
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Jan 26, 2024 -

Doggett Honda Med Center responded

Hi Jamequito, we are very happy to have provided you with such a positive experience! We look forward to seeing you again.

January 23, 2024

Friendly staff however wrong set of keys were attached to my paperwork. Concerning bc someone else had my key fob. Car could’ve been stolen. Also no car wash was given with the oil change. Oil level still sh More

by Landmarkmgmt.4
Recommend Dealer
Yes
Employees Worked With
GERARDO CABRAL
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Jan 26, 2024 -

Doggett Honda Med Center responded

It's great to hear that our staff provided you with friendly service, but we regret to hear that our team attached the wrong set of keys to your paperwork. If you would like to discuss your experience in more detail with our service manager, Wes Blair he's available at wblair@russellsmith.com. Thank you for your time.

January 22, 2024

Great. Thorough, efficient, all questions and concerns addressed. Hasain and Kyle went out of their way to cover all the steaks. Other employees on the floo More

by Bunnyj17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle wisdom, Husain Hasanzada
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Jan 22, 2024 -

Bunnyj17 responded

Thank you Russell and Smith. My family continues to expect and always receives an efficient and pleasant experience in servicing our automobile needs at Russell and Smith Honda. My current visit to purchase a new HRV met all my expectations.

January 19, 2024

Service was completed and Jessica answered every question I had and made sure that everything thing I needed was taking care of before I left the dealership. More

by joseph_robertson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 26, 2024 -

Doggett Honda Med Center responded

Hi Joseph! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

January 19, 2024

My visit at Russell and Smith Honda was great thanks too Zachary Silva and Brian. More

by BryanDIceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva and Brian in the Service Department
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Jan 26, 2024 -

Doggett Honda Med Center responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Russell & Smith Honda! We do hope we can be of assistance in the future. Take care!

January 18, 2024

I appreciate your service. Every time when I came to service all staff nice and punctual, friendly employees. Thanks More

by surafel Haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Le
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Jan 26, 2024 -

Doggett Honda Med Center responded

Surafel, we're happy you found our staff to be so supportive during your experience here at Russell & Smith Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 18, 2024

They were ready for me upon arrival. Very friendly and efficient. No problems at all More

by mishmosh35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Zachary
Report | Print
Jan 26, 2024 -

Doggett Honda Med Center responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

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