Doggett Honda of Beaumont - Service Center

I have been to Mike Smith Honda for three visits. And on all three visits I am shocked at the level of immaturity. The first two times I watched as they talked down to and insulted customers. My first vis all three visits I am shocked at the level of immaturity. The first two times I watched as they talked down to and insulted customers. My first visit included one of the service writters verbally abusing the customer on the phone followed by a tirade of insults that would make a trucker blush after she hung-up. Simply put they are rude and unporofessional! They do not return phone calls. And when you finally get them on the phone they have a bunch of excuses for why the car is not ready when it was promised. And of course, while they are on the phone they are rude. I was be ashamed to be associated with Mike Smith Honda. They will never get any of our business again! More