Back

Doggett Honda of Beaumont - Service Center

Beaumont, TX

4.2
111 Reviews

111 Reviews of Doggett Honda of Beaumont - Service Center

Sort by
February 04, 2025

Didn’t ask for a tire rotation and they did it and charged me. Not happy. More

by Jeanlaurents12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy VanZandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Doggett Honda of Beaumont responded

Jean, I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in discussing this further, would you please reach out at your convenience? Thank you, Chris Baldwin - Service Manager - ext 23223

February 01, 2025

Heather in service is excellent. She’s efficient and gives you the best options for your service. The team servicing the vehicle are quick and communicative too. More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Teague
Feb 03, 2025 -

Doggett Honda of Beaumont responded

We're delighted to hear that Heather and the service team at Doggett Honda of Beaumont provided you with efficient and communicative care. Thank you for sharing your positive experience!

January 31, 2025

Excellent service with a welcoming feeling. The atmosphere at Doggett is always appealing in that it is customer friendly. More

by Sydneetreat04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy VanZandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Doggett Honda of Beaumont responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Doggett Honda of Beaumont provided excellent service and a welcoming atmosphere. We appreciate your support!

January 19, 2025

My visit was great! My problem was resolved and in a very timely manner!!! The it was a hassle free repair!!! I was amazed and will visit this dealership again when nece More

by diane.kennedy53197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy VanZandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Doggett Honda of Beaumont responded

We're delighted to hear that your experience at Doggett Honda of Beaumont was hassle-free and efficient, Diane! Thank you for sharing your positive feedback, and we look forward to assisting you again in the future.

January 17, 2025

Meagan kept informed on the progress of my Honda repair. She was extremely nice and very professional. More

by brad.harvilynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy VanZandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Doggett Honda of Beaumont responded

Brad, we're delighted to hear that Meagan provided you with excellent service at Doggett Honda of Beaumont. Thanks for sharing your experience!

December 07, 2024

I really like your customer service and friendliness. I would recommend your services to my friends. More

by arnellwilliam130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy VanZandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Doggett Honda of Beaumont responded

Thank you for recommending Doggett Honda of Beaumont. We appreciate your support!

December 06, 2024

Service dept was timely and thorough. The service dept timely repaired the conditions they found More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 09, 2024 -

Doggett Honda of Beaumont responded

Thank you for the feedback for our service department, Chuck. We appreciate your support here at Doggett Honda of Beaumont!

December 05, 2024

Very courteous and knowledge. Explained what needed to be done on recall. Work was completed quicker than I expected More

by Oknjtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 05, 2024 -

Doggett Honda of Beaumont responded

We're delighted to hear that our team at Doggett Honda of Beaumont provided courteous and knowledgeable service, completing the recall work faster than expected. Thank you for sharing your experience!

November 24, 2024

Ref: Tailgate Harness Recall Had a 10AM appointment. I was told it would take 2-3 hrs. Arrived at 3:30 and nothing was done. Was told they will see when a tech. was available. Likely the next day. This More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy VanZandt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Doggett Honda of Beaumont responded

Dennis, I'm sorry to hear about your experience with the recall repair. We strive for timely and efficient service, so it's disappointing to learn that we fell short here. Please reach out if you'd like us to address this further or assist in any way. Thank you, Chris Baldwin - Service Manager - ext 23223

October 25, 2024

No coupons for oil change, no bowl of snacks, no can sodas, no carwash or multi point inspection done correctly.Said my car checked out great, everything was fine. But i have 1 worn tire with a knot on More

by Airforce1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy VanZandt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Doggett Honda of Beaumont responded

I'm sorry to hear about your recent experience and the concerns you have with our service. We strive for thorough inspections and customer engagement, so it's disappointing that we fell short during your visit. Please reach out if you'd like to discuss this further or address any unresolved issues; we're here to help make things right. Thank you, Chris Baldwin - Service Manager - ext 23223

2
...