Dolan Lexus

Kieran understood my problem, found the solution and handled everything perfectly!! I have always had good luck @ Dolan Lexus! handled everything perfectly!! I have always had good luck @ Dolan Lexus! More

Lexus Reno sold us a 2024 Rx350h that was in excellent condition and super clean. We look forward to many years enjoying it. condition and super clean. We look forward to many years enjoying it. More

It’s always a pleasure to come to Dolan Lexus dealer ship with a good customer service and good hospitality for all staff specially elyses& Tomlinson, they’re always a good greeter welcome when step in depar with a good customer service and good hospitality for all staff specially elyses& Tomlinson, they’re always a good greeter welcome when step in department service. More

Fantastic dealership with excellent customer service, quality products and service advisor Sam is the best quality products and service advisor Sam is the best More

I dealt with Chandell DeLaVega to have my car serviced. She was very professional and helpful. I also dealt with the parts department to order an accessory for my car. They were also very helpful and co She was very professional and helpful. I also dealt with the parts department to order an accessory for my car. They were also very helpful and courteous. I have also been treated very well at the Dolan Lexus dealership. More

Have the nicest and very knowledgeable people working here! From the greeting to the advisor, they make you feel appreciated. here! From the greeting to the advisor, they make you feel appreciated. More

Always a pleasure get my Lexus service at dealer ship with a hospitality and good customer service from staff and thank you for most helpful my advisor (Julie Tomlinson) with a hospitality and good customer service from staff and thank you for most helpful my advisor (Julie Tomlinson) More

Made an appt, but yet my car wouldn't have been ready if I hadn't stayed to get it. Everyone was very nice, but this made no sense. But, for the cost of service, time is a huge factor. I was there at 12: I hadn't stayed to get it. Everyone was very nice, but this made no sense. But, for the cost of service, time is a huge factor. I was there at 12:45 though the appt wasn't until 1:30. I left at 5:50. Frankly, I don't know if the reason I went there was fulfilled. I hope it is detailed on the paperwork. I made and appt! A car was offered, but I did not want it. Again - everyone was very polite. I'm sorry. More

I first became acquainted with Lexus when I brought my 2003 Lexus RX 350 to them for a repair. I was impressed with their service and professionalism and decided then when it was time to look for a newer 2003 Lexus RX 350 to them for a repair. I was impressed with their service and professionalism and decided then when it was time to look for a newer Lexus, I’d be back. In March of this year, I used their buyer friendly website to look for the right car and made an appointment to test drive several. I made the decision to purchase a 2022 Lexus RX 350 with low mileage that day! The purchase process was very easy and painless. There was a minor upholstery issue identified the day of purchase, that Rene said they would address when I returned to the dealership. Due to travel and an illness I wasn’t able to call Lexus until this month, August, to ascertain if it was too late to handle the upholstery issue. Without hesitation Rene made the appointment with me immediately. Rene is a 5 Star employee in my book! Her follow up with me the following day to ensure I was satisfied with the results of the repair was so appreciated. The upholstery repair was completed and I couldn’t be happier. I retired after 40+ years in retail sales and I recognize the importance of a work environment that is positive for the employees and its customers. The Dolan Family has it all and I’m proud to be a part! More