Don Brown Chevrolet, Inc.

Good place to buy a car Good customer service, very professional employees. Special thanks to Andrea Williams, she helped my wife and myself through process buying a car, ext Good customer service, very professional employees. Special thanks to Andrea Williams, she helped my wife and myself through process buying a car, extremely recommend this place to potential buyers More

Overall rating Completely satisfied with service and sales associate. Would recommend this dealership to others looking for a new or used car and would definitely re Completely satisfied with service and sales associate. Would recommend this dealership to others looking for a new or used car and would definitely recommend this dealer. More

very easy ,very professional Chris was right on top of very easy ,very professional Chris was right on top of his game , made the entire experience a pleasure to do business with Don Brown thanks again very easy ,very professional Chris was right on top of his game , made the entire experience a pleasure to do business with Don Brown thanks again Chuck Stermon More

Very Experienced Sales Staff & Finance Department. The Don Brown Sales, Service & Fiance Teams are very Experienced & Customer Friendly. Highly Recommend going to Don Brown Chevrolet! Thank You to Tim The Don Brown Sales, Service & Fiance Teams are very Experienced & Customer Friendly. Highly Recommend going to Don Brown Chevrolet! Thank You to Tim Ryan & Staff. More

Enjoyable experience. Thoroughly enjoyed the experience, he was very personable, and down to earth. Mr. Rodebaugh made sure we were able to get the best deal possible. I hi Thoroughly enjoyed the experience, he was very personable, and down to earth. Mr. Rodebaugh made sure we were able to get the best deal possible. I highly recommended this sales person More

Bitter Sweet I went to Don Brown with doubts about getting a new car but Tim Shine made it possible and easy to get the car I wanted. He was patient and assured my I went to Don Brown with doubts about getting a new car but Tim Shine made it possible and easy to get the car I wanted. He was patient and assured my that I would be driving out of there with a new vehicle. Tim put aside all mt doubts & made it happen. So I thank him and Dino my financial advisor. I had tears of leaving my old car behind but joy to have a new one. More

2019 traverse Josaha did a great job locating a new traverse for us. We were very specific on what we wanted and price. Don brown came through. We love our blac Josaha did a great job locating a new traverse for us. We were very specific on what we wanted and price. Don brown came through. We love our blackout traverse. More

Wonderful Experience I love having great customer service. It makes me feel special and I appreciate the wonderful customer service that I received! I will be returning wh I love having great customer service. It makes me feel special and I appreciate the wonderful customer service that I received! I will be returning when it time for another new vehicle! More

Dealer did not disclose vehicle damages: I purchased my vehicle on July 3, 2019 it was a 2018 Nissan Altima SL. On Aug.7, 2019, I had to take my vehicle for service at an Authorized Nissan d I purchased my vehicle on July 3, 2019 it was a 2018 Nissan Altima SL. On Aug.7, 2019, I had to take my vehicle for service at an Authorized Nissan dealership. The supplemental airbag light came on and would not go off. Thats, when while the car was being serviced, I was called into the repair area and was shown that the car had some major damage. The heat shield was missing and the front edge of the under part of the bumper was missing. The undercarriage of the front of the vehicle was badly damaged and scratched up. Apparently, the car appeared to have been bottom out at some point and the heat shield came off of the vehicle and the oil pan was damaged and the car was leaking oil. The brackets to which the heat shield should have been secured to were bent. This is the information the Nissan dealership gave me in writing. The cost to repair the damages is approximately, or close to $4000. I contacted my finance company to inform them that I was not informed of any of this when I first went to test drive and see the car or when I went back to make the purchase. I feel that I was taken advantage of because I am a woman with very little knowledge of inspecting the undercarriage when purchasing a used vehicle. I am in the process of consulting an attorney and the BBB if I cannot get some resolution from Don Brown Chevrolet, where I purchased the vehicle. More

New car purchase Upon entering the show room, I was greeted with a smile and asked if I needed help. From the sales person, manager and all other employees I was trea Upon entering the show room, I was greeted with a smile and asked if I needed help. From the sales person, manager and all other employees I was treated with respect and they were helpful in answering any questions I had. More