Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Don Davis Nissan - Service Center

Arlington, TX

4.4
6,385 Reviews
Call Service Center (888) 743-1342

6,385 Reviews of Don Davis Nissan - Service Center

Sort by
May 19, 2025

Seth, is an excellent service advisor, I have never had any issues him. Seth is always straight to the point about the condition of my vehicle and the recommended services. More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025

Gerardo was my service advisor. He is very knowledgeable and attentive. Booking my appointment online is convenient. More

by vsalme0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Report | Print
May 19, 2025

Service advisor was friendly and thorough. Oil change and tire rotation was as expected. Sure would like to see car washes added. More

by sr555jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025

The service department was really nice to me especially Emily she helped me with all my needs More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Flotte
Report | Print
May 16, 2025 -

Don Davis Nissan responded

Thank you for your kind words! We're thrilled to hear that Emily and our service department were able to assist you with all your needs. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 14, 2025

He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Don Davis Nissan responded

Thank you for your wonderful feedback about Charles Reynolds! We're thrilled to hear that our representative went out of his way to assist you and that you found the experience informative and efficient. Our team strives to provide prompt service, and it's great to know we exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 13, 2025

Fist time buying a Nissan Rogue! After 4 months started making a wired sound (passenger side) dropped off my car couple times under warranty and never fixed, my car is out of the man More

by frankmix17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Gomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Don Davis Nissan responded

We sincerely apologize for the frustrating experience you've had with your Nissan Rogue and the ongoing issue with the sound on the passenger side. We understand how disappointing it can be when a problem persists even after multiple visits, especially under warranty. Your feedback is valuable, and we are committed to addressing your concerns. Please reach out to our service department so we can work together to find a resolution. Your satisfaction is important to us, and we hope to regain your trust in our dealership and Nissan in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 12, 2025

Had an appt and was still there 4 hrs. No one kept me on the loop of what was going on. No coupons so it was expensive this time. Drinks tasted like carbonated water. What’s the point in h More

by COTTOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Frotte
Report | Print
May 15, 2025 -

Don Davis Nissan responded

We sincerely apologize for the experience you had during your recent visit. Waiting four hours for an oil change is unacceptable, especially when you had an appointment. We also regret that you felt out of the loop regarding your service and found the drinks unsatisfactory. Your feedback about the lack of coupons and the overall expense is noted, and we will work to improve these aspects. We value your input and hope to regain your trust in the future. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 11, 2025

Everyone at Don Davis Nissan is very nice, respectful, and knowledgeable about their Nissan products. More

by Michael Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Don Davis Nissan to be nice, respectful, and knowledgeable about our Nissan products. It’s our goal to provide excellent customer service, and your feedback reinforces the hard work our staff puts in every day. We look forward to assisting you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

The communication was great. Chris was able to answer any concern. He was very helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
Report | Print
May 15, 2025 -

Don Davis Nissan responded

Dear David, thank you for your wonderful feedback! We're thrilled to hear that Chris was able to address all your concerns and provide the helpful support you needed. Our team strives to ensure great communication and assistance, and it's rewarding to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

Thankful for this location, they are always able to provide a great service! 10/10 More

by miros.98q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Don Davis Nissan responded

Thank you for your wonderful feedback! We are pleased to hear that you appreciate our location and the great service we strive to provide. Your 10/10 rating motivates us to continue delivering exceptional experiences to all our customers. We look forward to serving you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

1
2
...
639