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Don Davis Nissan - Service Center

Arlington, TX

4.5
6,450 Reviews

6,450 Reviews of Don Davis Nissan - Service Center

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July 23, 2025

Service advisor was punctual and cordial. At the end of service, he escorted me to the vehicle. Only concern, the mechanic need to not change the radio station, temperature settings of the More

by THOM1334
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Young
July 23, 2025

Adrian was great! Very kind, helpful and shows he cares about helping the clients!! Will definitely want him helping me out in my next visit More

by alysss.jaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

The staff is friendly and accommodating. Henry was my service contact and he kept me informed about my car. He was very friendly and professional. More

by kph9600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Stratton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Service Dept.
Jul 22, 2025 -

Don Davis Nissan responded

Thank you for your kind words and for sharing your positive experience. We're glad Henry could keep you informed and provide friendly, professional service. We appreciate your feedback and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 17, 2025

Greeted immediately, service was great, only complaint was the wait time. But it was worth it More

by Twoleanintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

The service was done quickly and the future services needed were explained in a precise manner. More

by susan.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Don Davis Nissan responded

Dear Susan, thank you for your kind words and for sharing your positive experience. We're glad we could keep you informed and provide friendly, professional service. We appreciate your feedback and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 14, 2025

The service and employees are awesome 100% recommend. :: fast and friendly… communication was excellent! Love it More

by reyesenyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris young and Frank Flores
July 14, 2025

Quick service Manny was my service provider and very polite and professional Gave me courtesy ride home More

by Pattyblackppp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 15, 2025 -

Don Davis Nissan responded

Thank you for your kind words and for recognizing Manny’s professionalism and courtesy. We’re glad he could provide quick service and a helpful courtesy ride home. Your satisfaction is our priority, and we appreciate your positive feedback. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 14, 2025

Not happy! Service is way too slow. They put oil All through my car not right! More

by NANCYJIZQUIERDO1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damarcus Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Don Davis Nissan responded

We sincerely apologize for your experience. We understand your frustration with the slow service and the issue with oil being applied improperly. Your feedback is important, and we will address these concerns to improve our process. Please contact us directly so we can resolve this matter to your satisfaction. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 13, 2025

I was impressed with the service. My vehicle is running great. I have no complaints. More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Don Davis Nissan responded

Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you were impressed with our service and that your vehicle is running great. Providing excellent service and ensuring your satisfaction is our priority, and it is rewarding to know we met your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 11, 2025

Yall said I needed new lower control arms but didn’t explain to me or even talk to me at all about why I needed them. Took my car to a different mechanic shop to look at them and they told me there was More

by Jacklynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember he was an older tall man
Jul 15, 2025 -

Don Davis Nissan responded

Dear Jacklynn, we are sorry for any confusion. Our team recommends repairs based on inspections, but we should have clearly explained the reasoning behind the need for new lower control arms. We appreciate your feedback and will work to improve communication in the future. If you have further concerns, please contact us so we can address them directly. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

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