Don Davis Nissan - Service Center

Muy eficiente el servicio, muy amables. Me atendieron en menos de 5 minutos y el servicio fue muy eficaz muchas gracias. Me atendieron en menos de 5 minutos y el servicio fue muy eficaz muchas gracias. More

Waiting two hours for my car to get in AFTER setting up appointment is unacceptable. I needed an oil change - that car slot should have been open for my 9:30 appointment time and a designated oil change appointment is unacceptable. I needed an oil change - that car slot should have been open for my 9:30 appointment time and a designated oil change person should have been ready for my car.....especially since I was early - if I were late - a different scenario. You contacted me SEVERAL times to set up an appointment....I did. If you don't honor appointment times ON TIME, why set up an appointment at all? More

I had an appointment for 12:30 P. M. on Saturday. I was not seen until 12:45. During that fifteen minutes, I was asked by three different people what I'm there for. This on its own M. on Saturday. I was not seen until 12:45. During that fifteen minutes, I was asked by three different people what I'm there for. This on its own would not be a dealbreaker - I get that they're busy sometimes. No problem. I finally get my car checked in. I'm told for an oil change and tire rotation, it will take about 2-3 hours. OK, cool. As long as I can pick up my vehicle before the day ends. Three hours from 12:45 would be 3:45. I get a call at 4:54 P.M. - my car is ready. I'm about ten minutes away from the dealership, and they close at 5:00. I call the front desk and the very rude woman would not hear me out. I ask if I can pick up on Sunday - she says "we're closed on Sunday." I ask if I get there within ten minutes, if they'll stay open so I can pick up my car. Her only response repeatedly is "if you can get here by 5:00 you can get your car." Which would have been literally impossible for me. So, I can't pick up my car until Monday morning, but you know, I have this thing called a job that I need to get to. Well, I pick up my car on Monday morning. I demand a 10% discount from my total cost for service. Jonathan Pena was nice enough to give me a little more than that, so I do appreciate that. But I will not be bringing my car back here as this is not the first time that this dealership has proven to be unreliable and callous about getting people their vehicle back in the time promised. More

I have never been told because I have a Honda it would take longer for an oil change. That's very rude! I have never had an appointment and it take 4 hours for an oil change. take longer for an oil change. That's very rude! I have never had an appointment and it take 4 hours for an oil change. More

Everyone there is so nice and pleasant. They go above and beyond to make sure you are happy with the service and your car is fixed to your satisfaction. They go above and beyond to make sure you are happy with the service and your car is fixed to your satisfaction. More

Excellent service. Daniel Thom is our service manager and he is very courteous and efficient. We receive excellent customer service from him Daniel Thom is our service manager and he is very courteous and efficient. We receive excellent customer service from him More

Don Davis provides great customer service. Octavio attended us and was great to work with. He was able to find a car with everything that my mom wanted. Octavio attended us and was great to work with. He was able to find a car with everything that my mom wanted. More

This was my first experience buying a vehicle from Don Davis. The team was friendly and knowledgeable. The process was simple and straightforward. Not only will I be a repeat customer but I will send othe Davis. The team was friendly and knowledgeable. The process was simple and straightforward. Not only will I be a repeat customer but I will send others their way. More

Oir sales person, Lance was great to work with. Made the buying process much easier Made the buying process much easier More

Very poor communication (information) from Mr. Pena on "all the repairs my car needs". Explain the cost of the service as well. Pena on "all the repairs my car needs". Explain the cost of the service as well. More