Don Davis Nissan - Service Center

Thank you Norma foe your excellent customer service support. You went up and beyond to help me.. support. You went up and beyond to help me.. More

Jackeline Trevino is being just wonderful, communicative and professional. Only complain is I took my car 2 weeks ago for oil change, was recommended fuel injection which I got after I left my car just stop and professional. Only complain is I took my car 2 weeks ago for oil change, was recommended fuel injection which I got after I left my car just stopped in the middle of the street, car was towed by Nissan and the part is backordered(harness) don’t have an idea when car will be fixed. Don Davis loaned me a car, thank you, never had this problem before, have leased 3 cars previously and now financing this car, for around 15-18 yrs. More

Don Davis is great place to take my car for service. They take care of you!! They take care of you!! More

I waited 5 hours for an oil change, new tires and alignment. Then they forgot to inspect my car which was requested. alignment. Then they forgot to inspect my car which was requested. More

Had an appointment to get maintenance at 8am. .. didn't get out of the dealership till almost 5pm. .. didn't get out of the dealership till almost 5pm. More

I wasn't aware of the recall on my vehicle. I called back and attempted to have it addressed but was told it would have to be handled by another department. I was transferred and left a detai I called back and attempted to have it addressed but was told it would have to be handled by another department. I was transferred and left a detailed message including the last 8 digits of my VIIN. More

I dropped off my car for a diagnosis. I was told my car would be ready by the next day, but my car wasn’t ready until three days later. In addition, I tried calling the employee who servi I was told my car would be ready by the next day, but my car wasn’t ready until three days later. In addition, I tried calling the employee who serviced my car on three separate occasions. I was simply going to ask him when I could come pick up my car. However, he never picked up the phone or called me back, and I had left him three separate voicemails. Finally, I just decided to come to the dealership almost two weeks after dropping off my car to request my keys. I’m frustrated that this took as long as it did, because having a car in Arlington, TX is a necessity. I probably won’t ever come back, but if I ever do, I’ll make sure to avoid Mr. Chris Vasquez. Thanks for taking the time to read my feedback! More

Daniel and others were very informative and prompt! Great experience overall! Good suggestions and pricing! Great experience overall! Good suggestions and pricing! More

Jacqueline Trevino was a very good service advisor who provided me with the information needed for my vehicle repair. Even though I encountered a small glitch with my key, the service team took good care provided me with the information needed for my vehicle repair. Even though I encountered a small glitch with my key, the service team took good care of me. thank you to Shaun, Jacqueline and the entire service team for all their help. More

I like how quickly my truck was completed. Norma was very thorough and friendly! I love the text messages! Norma was very thorough and friendly! I love the text messages! More