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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,411 Reviews

6,411 Reviews of Don Davis Nissan - Service Center

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October 21, 2024

I was very impressed with the dealership they are on time for my appointment. Seth was very courteous and got me in and out in about a hour. Wouldn’t trust my car to anyone else! More

by ChristiK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Davidson
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 21, 2024

I've always taken my car to this dealership and have been very happy with their work. This time I was a bit disappointed as I had requested when I set up my service request to have the technicians look at t More

by MICHELLE.NUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 21, 2024

Dealership always clean, inviting and welcoming. The service always move quick and efficiently. The service advisor friendly and courteous. More

by CHUCK274
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 18, 2024

Always pleasant and efficient. Customer service center is top notch. Great at keeping you informed. More

by INKITUP.GASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Marchant
Oct 18, 2024 -

Don Davis Nissan responded

Hello Inkitup.Gase, We appreciate your feedback and we look forward to seeing you on your next visit. Thank you, Jason Barling General Manager

October 17, 2024

William as always is spot on with anticipating our needs and has a great understanding for what we are looking for. He is my GO TO sales person and Alex in finance is always very friendly and professional. More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Marvin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Baney, Daniela Escobedo
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 16, 2024

He it is very nice profesional and honest he did a wonderful Job thanks for everything More

by Carobana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 16, 2024

Was there for 3 hours and they check my tires and didn’t put the stem back . More

by mrsearl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Mims
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Don Davis Nissan responded

Hello Mrsearl01, We apologize for any inconvenience this may have caused you. Please allow us to correct the issue. If you would like to call or come in, please ask for Jerry Jackson, he is the service director. Thank you, Monica A

October 15, 2024

Don Davis Nissan in Arlington has the best personal service I have ever experienced. I took my car there for normal service and I discovered a problem when I got home. I called the service manager and More

by BAGICSKLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry service manager
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 14, 2024

dealership took a long time to get into contacts with , had to call around 6 times to get an update More

by Rigosworld05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Neria
Dec 29, 2024 -

Don Davis Nissan responded

Hello Rigos, Thank you for sharing your thoughts. We are sorry that your visit to our service department wasn’t a positive one. We strive for excellence, and it seems we missed the mark in your case. We are constantly working to improve and your feedback will help us do just that. Thank you!

October 14, 2024

It used to be better. Everything was slowed to the wait being 3-4 hours vs. 1-2 hours before. They also removed snacks due to the new servicing company. I’ve been a client More

by helen_prokhorenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Davidson
Dec 29, 2024 -

Don Davis Nissan responded

Hello Helen, we are circling back and we sincerely apologize for the inconvenience you’ve experienced. This is not the level of service we aim to provide, and we would appreciate the chance to make things right. Please contact our Service Director, Jerry Jackson at 817-588-5364, and we will work to resolve the situation as quickly as possible.

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