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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,411 Reviews

6,411 Reviews of Don Davis Nissan - Service Center

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October 14, 2024

The service overall was better than expected. They told me exactly what was wrong with my car and provided a recommendation that was great. More

by ranee.mester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 14, 2024

All were helpful. The wait was long, and people in the waiting room were anxious about having appointments which seemed to be ignored. Perhaps fewer appointments shoul More

by GAMMYKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 13, 2024

The service department is knowledgeable, friendly, And easily accessible. The waiting room is very comfortable and cordial with all the snacks. More

by LYNNZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Bassford
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 11, 2024

The services were not so great. I made an appointment with Don Davis Nissan in Arlington, TX for an oil change and 4 tires (price match). After 3 hrs the service rep came and advise More

by slwarren34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of the rep
Dec 13, 2024 -

Don Davis Nissan responded

Hello Slwarren34, we’re sorry for the inconvenience you’ve faced with our service department. We value your feedback and want to ensure we provide the best possible experience for every customer. Please contact our service manager, Jerry Jackson at 817-588-5364, so we can work together to resolve the issue to your satisfaction.

October 11, 2024

I had appointment for oil changes, I asked them to look at the brake. they said they have to charge me to take off the tires to look at the brake. So I said ok, then do rotation while you at it. I waited More

by Y.Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Davis Nissan responded

Hello Y.Pham, we are circling back and wanted to thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

October 09, 2024

Gave me false information. Quoted me 10k to get my car fixed. In reality it cost me 600 bucks at another shop. More

by MARKUSACOSTA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio Marchant
Dec 13, 2024 -

Don Davis Nissan responded

Hello Mark, we’re sorry to hear about your recent service experience, and we truly appreciate your honest feedback. We want every customer to feel valued and satisfied, and we’d love to work with you to address your concerns. Please contact our service director Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue promptly.

October 06, 2024

Great service thank you, you are wonderfull I see you all next time have great day More

by Joaquin Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miridiam Ramirez
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 05, 2024

Very pleasant dealership personnel and a very clean environment. I was pleased with the quick service. More

by EJSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 02, 2024

Jerry Jackson and Mauricio Marchant have both been great in communication. Thank you very much More

by LORIFLUKER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Marchant, Jerry Jackson
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 02, 2024

Cassandra is always very helpful and courteous, very good service from her. Always appreciate the service More

by MELHUTSON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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