Don Davis Nissan - Service Center

Having searched around other places I was told that schedule was at least two weeks behind and would not be able to get to the vehicle right away. Without any promises Mauricio advised to go ahead and schedule was at least two weeks behind and would not be able to get to the vehicle right away. Without any promises Mauricio advised to go ahead and have the vehicle towed in and he would do what he could to get the vehicle diagnosed. To my surprise the vehicle was diagnosed and repaired for the no start condition in no time. More

it was ok , the dealership just doesn't have a cafeteria like the others that i have been to . i wasn't communicated to about amenities. like the others that i have been to . i wasn't communicated to about amenities. More

Once again my vehicle was in good hands with Gaby Romero and received outstanding service. Gaby is very professional and informative updates about the services render, plus recommendations about future main and received outstanding service. Gaby is very professional and informative updates about the services render, plus recommendations about future maintenance. More

Not pleased. This was my second time getting my car serviced @DD and I will not be returning. It will take more than 25 words serviced @DD and I will not be returning. It will take more than 25 words More

Nice environment to wait in during the time my vehicle was being serviced- planning to have all future service needs address at this facility- thanks was being serviced- planning to have all future service needs address at this facility- thanks More

Replaced parts per diagnostic report but it was wrong diag. It seems they were guessing. Had to tow my car to Nissan dealer in Richardson diag. It seems they were guessing. Had to tow my car to Nissan dealer in Richardson More

Daniel was amazing!! The service team was very helpful and my vehicle was very well taken care of! Oil was changed, filter was changed, tires rotated, vehicle inspected and windshield wiped clean! I knew and my vehicle was very well taken care of! Oil was changed, filter was changed, tires rotated, vehicle inspected and windshield wiped clean! I knew going into the service center that I would have a long wait (2-3 hours). Bring a book or drop your vehicle off. More

Adviser was knowledgeable and helpful. Service was completed within the estimated time. Both advisers, William and Kevin, did a good job explaining recommendations on service to be scheduled in the ne completed within the estimated time. Both advisers, William and Kevin, did a good job explaining recommendations on service to be scheduled in the near future. They are both great assets for your company. More

I left work early to make it in time to my scheduled 4:00 service appointment and when I got there I was told that there were 15 cars ahead of me in line. I have a 4 year old son that needed to be picked up. service appointment and when I got there I was told that there were 15 cars ahead of me in line. I have a 4 year old son that needed to be picked up. Luckily, my mom was nice enough to come get me and take my son and I home. I never even received a call or text from anyone with an update about anything. I ended up calling there myself to see what was going on. I was told to be there by 7, because that is when they close; however when I was finally able to find a ride back up there, they had just started working on my car. My son and I waited in the waiting area until around 7:45. Luckily, he was being a good boy and was very patient with me. When the car was finally finished, I was handed a piece of paper and was asked to sign something and that was it. There was no explanation of the inspection that was done, like the service tech had done in the past. I was told no information about my vehicle. I was just shown the exit. Also, I never did receive any updates via text message, like I did last time. I don't think I have ever left such a bad review before, but this was a truly awful experience. If the oil changes weren't free per our signing agreement, I would never come back here again. More

Mr. Chris kept me updated on the status of my vehicle. Mr. Chris kept me updated on the status of my vehicle. Overall I am pleased with the service and work I received. Excellent customer service. Mr. Chris kept me updated on the status of my vehicle. Overall I am pleased with the service and work I received. Excellent customer service. More