Don Davis Nissan - Service Center

My service advisor Norma Mitcham was excellent. She was very helpful through the whole process. I will always request her when I need to return for service. very helpful through the whole process. I will always request her when I need to return for service. More

As always, outstanding service by all Don Davis Nissan employees in the service department. Very detailed with the recommendation needed on my vehicle. Always glad to service my vehicle at this location. employees in the service department. Very detailed with the recommendation needed on my vehicle. Always glad to service my vehicle at this location. Thank you William Campos for explaining all the details of my vehicle needs. More

They quoted me 2 hours and I waited 4.5 hours with a child. I wish they were honest and informed me about the wait. child. I wish they were honest and informed me about the wait. More

They broke a Piece of my car and left a other piece Open and all the oil got out of the car and it made big mess now mu garage has a stain and all the oil got out of the car and it made big mess now mu garage has a stain More

Great service fix right first time. I will be coming back for additional services. Took a couple extra days to figure out problem but was resolved. for additional services. Took a couple extra days to figure out problem but was resolved. More

Don Davis Nissan is truly concerned about it customers needs whether its your first time or regular customer. They go above and beyond to service your vehicle. Satisfy the customer in answering questions needs whether its your first time or regular customer. They go above and beyond to service your vehicle. Satisfy the customer in answering questions they may be concerned about. One on one hel0. More

All went as expected. Was told I needed to use upgraded oil. That was the only surprise. I don’t have twenty five words to describe my experience but I could not exit the program without these words. oil. That was the only surprise. I don’t have twenty five words to describe my experience but I could not exit the program without these words. More

I was greatly disappointed with the service I received yesterday July 13, 2021. I requested an oil change and tire rotation, I was there 4 hours. I will not return. yesterday July 13, 2021. I requested an oil change and tire rotation, I was there 4 hours. I will not return. More

After 2 hours of waiting in the customer lounge, I look out the window of the customer lounge and see some idiot whipping around through the service bays in my car and not actually working on it. I see hi out the window of the customer lounge and see some idiot whipping around through the service bays in my car and not actually working on it. I see him swing in superfast into a service bay, then back out quickly, and take off. I immediately start asking anyone I could find to explain why this is happening. I then tell them I did not bring my car in here for free employee joyrides and that I need my tire replaced now, else return my car IMMEDIATELY. Eventually, a service manger gets my car back into the service bay and asks me if the damage on the bumper and front spoiler were there when I brought it in. Of course my front spoiler and bumper were NOT damaged when I brought it in! The idiot I saw joyriding fast through the service bays clearly hit something! He hit something so hard that the impact force from hitting the front spoiler traveled through the front spoiler and blew out through the front bumper. So, you guys went joyriding and wrecked my car and then over-charged me for a tire that has no road hazard or warranty coverage on it. I provided proof of what a fair price for a tire should be which was ignored. This is not the first time my car was damaged in your care, but it was the first time responsibility was taken and the repair was properly made. There were no apologies by anyone, not even by the idiot who was joyriding and wrecked my car. And, even worse, you originally tried to act like the damage was there prior to bringing it in. I really don't understand why your workers are allowed to be so careless with customer cars here, especially with the most expensive and fastest cars at your location. This whole experience has been a mess and after nearly a month, I finally got my car back and have now noticed the side mirror no longer opens/closes on the damaged side as if somebody also hit that mirror as well when joyriding as this was not an issue prior to bringing the car in either. More

The service was quick and thorough in accomplishing my maintenance needs. The cost was affordable and reasonable in enabling me to have my service needs met maintenance needs. The cost was affordable and reasonable in enabling me to have my service needs met More