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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,402 Reviews
Call Service Center (888) 743-1342

6,402 Reviews of Don Davis Nissan - Service Center

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May 22, 2025

Ryan was very polite, hospital, and exceeded all customer service expectations. The service department was clean and provided endless beverages/snacks. Fastest tint job ever! Perfect tint on my kid’s car. Do More

by Leebe1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coscia
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May 24, 2025 -

Don Davis Nissan responded

Thank you for your kind words and for highlighting our team’s politeness and commitment to exceeding expectations. We're glad you enjoyed the clean service area, beverages, and snacks, as well as the quick and perfect tint job for your kid’s car. We appreciate your loyalty and are proud to be veteran-friendly. Your positive experience means a lot to us, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 21, 2025

Service Advisor, Christopher Young, was very good, made me feel welcome, at ease, and communication skills top notch. When there was a problem after my vehicle was serviced, he addressed it promptly. More

by binky74845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young
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May 24, 2025 -

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're glad Christopher Young made you feel welcome and at ease, and that his communication was top-notch. We apologize for any inconvenience caused by the issue after your service; we're pleased to hear it was addressed promptly. Your satisfaction is our priority, and we appreciate your trust in our team. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 19, 2025

Seth, is an excellent service advisor, I have never had any issues him. Seth is always straight to the point about the condition of my vehicle and the recommended services. More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Don Davis Nissan responded

Thank you for your kind words and for recognizing Seth's dedication as your service advisor. We’re glad to hear that he consistently provides straightforward and honest assessments of your vehicle's condition and recommended services. Your feedback motivates us to continue delivering excellent service. Please don't hesitate to reach out if you need any further assistance. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 19, 2025

Service advisor was friendly and thorough. Oil change and tire rotation was as expected. Sure would like to see car washes added. More

by sr555jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback and for highlighting our friendly and thorough service. We're glad the oil change and tire rotation met your expectations. We appreciate your suggestion about adding car washes, and we are excited to share a drive-thru car wash is coming soon. As for now, we do offer a courtesy wash for all of our service appointments, we appreciate your patience during this transition. Your satisfaction is important to us, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 19, 2025

Gerardo was my service advisor. He is very knowledgeable and attentive. Booking my appointment online is convenient. More

by vsalme0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
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May 23, 2025 -

Don Davis Nissan responded

Thank you for your kind feedback. We're glad Gerardo provided knowledgeable and attentive service, and that you found our online booking process convenient. We appreciate your positive review and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 14, 2025

He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Don Davis Nissan responded

Thank you for your wonderful feedback about Charles Reynolds! We're thrilled to hear that our representative went out of his way to assist you and that you found the experience informative and efficient. Our team strives to provide prompt service, and it's great to know we exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 14, 2025

The service department was really nice to me especially Emily she helped me with all my needs More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Flotte
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May 16, 2025 -

Don Davis Nissan responded

Thank you for your kind words! We're thrilled to hear that Emily and our service department were able to assist you with all your needs. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 13, 2025

Fist time buying a Nissan Rogue! After 4 months started making a wired sound (passenger side) dropped off my car couple times under warranty and never fixed, my car is out of the man More

by frankmix17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Gomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Don Davis Nissan responded

We sincerely apologize for the frustrating experience you've had with your Nissan Rogue and the ongoing issue with the sound on the passenger side. We understand how disappointing it can be when a problem persists even after multiple visits, especially under warranty. Your feedback is valuable, and we are committed to addressing your concerns. Please reach out to our service department so we can work together to find a resolution. Your satisfaction is important to us, and we hope to regain your trust in our dealership and Nissan in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 12, 2025

Had an appt and was still there 4 hrs. No one kept me on the loop of what was going on. No coupons so it was expensive this time. Drinks tasted like carbonated water. What’s the point in h More

by COTTOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Frotte
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May 15, 2025 -

Don Davis Nissan responded

We sincerely apologize for the experience you had during your recent visit. Waiting four hours for an oil change is unacceptable, especially when you had an appointment. We also regret that you felt out of the loop regarding your service and found the drinks unsatisfactory. Your feedback about the lack of coupons and the overall expense is noted, and we will work to improve these aspects. We value your input and hope to regain your trust in the future. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 11, 2025

Everyone at Don Davis Nissan is very nice, respectful, and knowledgeable about their Nissan products. More

by Michael Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Don Davis Nissan to be nice, respectful, and knowledgeable about our Nissan products. It’s our goal to provide excellent customer service, and your feedback reinforces the hard work our staff puts in every day. We look forward to assisting you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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