Don Davis Nissan - Service Center

Daniel was amazing!! The service team was very helpful and my vehicle was very well taken care of! Oil was changed, filter was changed, tires rotated, vehicle inspected and windshield wiped clean! I knew and my vehicle was very well taken care of! Oil was changed, filter was changed, tires rotated, vehicle inspected and windshield wiped clean! I knew going into the service center that I would have a long wait (2-3 hours). Bring a book or drop your vehicle off. More

Replaced parts per diagnostic report but it was wrong diag. It seems they were guessing. Had to tow my car to Nissan dealer in Richardson diag. It seems they were guessing. Had to tow my car to Nissan dealer in Richardson More

Mr. Chris kept me updated on the status of my vehicle. Mr. Chris kept me updated on the status of my vehicle. Overall I am pleased with the service and work I received. Excellent customer service. Mr. Chris kept me updated on the status of my vehicle. Overall I am pleased with the service and work I received. Excellent customer service. More

Attentive and very friendly.Ready to help anyone with Attentive and very friendly. Ready to help anyone with questions. I walked in and not even 5 seconds into the dealership I was approached and aske Attentive and very friendly. Ready to help anyone with questions. I walked in and not even 5 seconds into the dealership I was approached and asked if I needed any help. More

Adviser was knowledgeable and helpful. Service was completed within the estimated time. Both advisers, William and Kevin, did a good job explaining recommendations on service to be scheduled in the ne completed within the estimated time. Both advisers, William and Kevin, did a good job explaining recommendations on service to be scheduled in the near future. They are both great assets for your company. More

I left work early to make it in time to my scheduled 4:00 service appointment and when I got there I was told that there were 15 cars ahead of me in line. I have a 4 year old son that needed to be picked up. service appointment and when I got there I was told that there were 15 cars ahead of me in line. I have a 4 year old son that needed to be picked up. Luckily, my mom was nice enough to come get me and take my son and I home. I never even received a call or text from anyone with an update about anything. I ended up calling there myself to see what was going on. I was told to be there by 7, because that is when they close; however when I was finally able to find a ride back up there, they had just started working on my car. My son and I waited in the waiting area until around 7:45. Luckily, he was being a good boy and was very patient with me. When the car was finally finished, I was handed a piece of paper and was asked to sign something and that was it. There was no explanation of the inspection that was done, like the service tech had done in the past. I was told no information about my vehicle. I was just shown the exit. Also, I never did receive any updates via text message, like I did last time. I don't think I have ever left such a bad review before, but this was a truly awful experience. If the oil changes weren't free per our signing agreement, I would never come back here again. More

Mechanic checked everything as good to go, including windshield. How can they check a windshield as good when it is clearly cracked? I asked for an estimate to replace the windshield and still have not windshield. How can they check a windshield as good when it is clearly cracked? I asked for an estimate to replace the windshield and still have not gotten a response. More

Waited nearly 4 hours for an update on my vehicle. Didn’t receive tire rotation that was said was done to my vehicle. i had to ask for an update after 2 hours of waiting. receive tire rotation that was said was done to my vehicle. i had to ask for an update after 2 hours of waiting. More

The whole experience was awesome. We had a shorter than expected wait time. The waiting area was comfortable. Kelvin went above beyond to make sure we had everything we needed and explained each step of ou expected wait time. The waiting area was comfortable. Kelvin went above beyond to make sure we had everything we needed and explained each step of our service. More

I’ve been talking my Car for service to this location since 2014-15 .That was my best experience ever! My advisor,Daniel Thom is very Polite and helpful. since 2014-15 .That was my best experience ever! My advisor,Daniel Thom is very Polite and helpful. More