Don Davis Nissan - Service Center

I did not like the fact that I took my car in to be fixed and was told it would be ready on a certain date and then I was called and told the tech was not working that weekend and they would give me a loaner and was told it would be ready on a certain date and then I was called and told the tech was not working that weekend and they would give me a loaner. Once I got there the loaner was not equivalent to what I dropped off which is not good business in my opinion. If I drop off a 3 row, I think common courtesy would be a loaner 3 row. Then when I have to tell then I need the extra seats for the 3 row due to my children, I am told I need to pay for the service upfront before the service is even performed and that I will have to wait for a loaner. I just thought all of this was bananas especially not giving me an additional discount for inconvenience besides the original 10% I was already getting for a coupon in the mail. Anywho the best part of the experience was J my service tech who tried her best to do all she could to prevent me from being happy instead of just giving up, she came up with solutions. I would only recommend this service center because of J, but outside of her I was going to take my car to get seeviced elsewhere More

I met with Jayneris and she was super nice. She took pictures of the car and told me about how long the appointment would take. When it was ready she called me. She was very genuinely friendly and helpf pictures of the car and told me about how long the appointment would take. When it was ready she called me. She was very genuinely friendly and helpful. More

I was grateful to receive such warm and friendly service at Don Davis Nissan. The place was clean, the staff was knowledgeable, and the prices were nice. at Don Davis Nissan. The place was clean, the staff was knowledgeable, and the prices were nice. More

Kelvin made it so easy for me. The wait was not too long, also. I Will surely return in the future. Very satisfied with the job also. I Will surely return in the future. Very satisfied with the job More

Thank you Norma for taking care of my sister. I enjoyed the service you provided to both of us it was a seamless process. You made my day! the service you provided to both of us it was a seamless process. You made my day! More

Mauricio and Kelvin were both extremely friendly and professional. Mauricio greeted me upon arrival and made the short wait for Kelvin to see my car interesting. Kelvin went above and beyond to make sur professional. Mauricio greeted me upon arrival and made the short wait for Kelvin to see my car interesting. Kelvin went above and beyond to make sure I knew what was going on with my car, the wait times, etc. And I wish I could remember the name of the tech that worked on it but I'm super thankful towards him as well!! More

The service was good good costumer service but the waiting was way to long other than that I like the service they give in there waiting was way to long other than that I like the service they give in there More

I have had two appointments in the last two months for different things no call or information until I called and left multiple messages. Done different things no call or information until I called and left multiple messages. Done More

Great place and service!! I’m happy with the Arlington location since I travel from Lancaster to this location, because I haven’t been disappointed with the quality and service. I will continue my busines location since I travel from Lancaster to this location, because I haven’t been disappointed with the quality and service. I will continue my business there unless things change. Thanks!! More

i definitely recommend, excellent service and attention they let you know the status of your vehicle an recommended service, the have 2 comfortable waiting areas with coffee sodas and snacks they let you know the status of your vehicle an recommended service, the have 2 comfortable waiting areas with coffee sodas and snacks More