Don Davis Nissan - Service Center

Great Service and customer service. Thank you Laquesha Nelson for your excellent service. People like you make the difference in a place. She was supportive, answered all questions and friendly. Nelson for your excellent service. People like you make the difference in a place. She was supportive, answered all questions and friendly. More

Brenda Garcia was great to work with from the initial call until my car was actually serviced. She informed me of the steps in which it would take to replace my battery and she confirmed that it was stil call until my car was actually serviced. She informed me of the steps in which it would take to replace my battery and she confirmed that it was still under warranty. Through the service, Brenda checked in with me to provide updates on my car. She represents the service center well! More

Very disappointed with the service of Gaby. She did not communicate effectively enough to let me know when making the appointment that the service department was running a day and half behind. Needless to communicate effectively enough to let me know when making the appointment that the service department was running a day and half behind. Needless to say I came back to pick up my vehicle at the end of the business day without getting it serviced at all. Not sure if I want to come back to that location again, and if so not dealing with Gaby. Gaby never answers her phone, and is always needing to be paged in order to get her on the phone. More

I normally give this dealership a 5 star, however on my last visit for my Altima, the service was not up to the standards I am use to. The Service Advisor, Norma was slow on checking me in and was talking last visit for my Altima, the service was not up to the standards I am use to. The Service Advisor, Norma was slow on checking me in and was talking more to other advisors instead of getting me checked in promptly. Secondly, the waiting area smelled musty like it was mopped with a dirty mop! More

Great service and great customer service, good attention, professionalism, friendly attention. I like when you go they take the attention of the people and help all the problems attention, professionalism, friendly attention. I like when you go they take the attention of the people and help all the problems More

Everyone I dealt with this time was a much better example of how customer service should be executed. The service department employees from techs to the young ladies working the register were all fantastic. of how customer service should be executed. The service department employees from techs to the young ladies working the register were all fantastic. Two employees were especially helpful. Firstly Rami was incredibly helpful in his explanation and patient in his execution. Secondly, there was a red headed young lady at the register who was an exceptional help as well, though I'm sorry that I can't remember her name. I still hope she gets the accolades she so richly deserves. More

Omar was my agent. My car caught on fire and I had to go through a lot with the Nissan Corporate. The Senior Incident Investigation Specialist was lacking in customer service. Her tone was as it was my faul through a lot with the Nissan Corporate. The Senior Incident Investigation Specialist was lacking in customer service. Her tone was as it was my fault that the car caught on fire. However, Omar (Don Davis) was excellent in taking care of my needs. His customer service skill set is beyond reproach. Don Davis 5 stars Nissan 1 star. More

Service team was honest and quick. I know that I’m in good hands when I go to Don Davis whenever my truck(bought at an awesome price from Don Davis) needs an oil change or fix. good hands when I go to Don Davis whenever my truck(bought at an awesome price from Don Davis) needs an oil change or fix. More

My Murano service at Don Davis was very nice. Mr. Jason Gauthier was very nice and professional with me. Always I take my Murano for service at Don Davis Arlington Gauthier was very nice and professional with me. Always I take my Murano for service at Don Davis Arlington More

Very courteous, polite and informative! Didn’t push for extras. Gave information about needed additional work and I will make arrangements to return to have the work done very soon. extras. Gave information about needed additional work and I will make arrangements to return to have the work done very soon. More