6,375 Reviews of Don Davis Nissan - Service Center
Very helpful and always greeted with a smile. Explained the entire service needed and conducted. I will definitely come back and continue my service for both of my vehicles! the entire service needed and conducted. I will definitely come back and continue my service for both of my vehicles! More
Julian was wonderful. He was very friendly and talked me through my service options. When I got my service report back, he advised me which options were more important than others so that I could make an in through my service options. When I got my service report back, he advised me which options were more important than others so that I could make an informed financial decision. He was also patient, as I wanted to talk to my dad prior to making any decision, and he even offered to talk to him himself, if I needed. It was my first time to work with Julian, and I’d be happy to work with him every time I come back for service! More
Very professional, courteous, dedicated to customer service. Vehicle ready as promised and service associate went through the papers details with customer service details on time service. Vehicle ready as promised and service associate went through the papers details with customer service details on time More
Excellent service.....they went over and beyond each time. I came in for an oil changed....but they THANKFULLY fixed my tire too. I totally didn't expect that. No dragging out an air compressor in th time. I came in for an oil changed....but they THANKFULLY fixed my tire too. I totally didn't expect that. No dragging out an air compressor in the dark ....anymore. PRICELESS!!! More
Unused to go to Clay Cooley Nissan, but after going to Don Davis for service one time I was hooked. Although Clay Cooley is closer, Don Davis is my chosen provider for service. The customer service and en Don Davis for service one time I was hooked. Although Clay Cooley is closer, Don Davis is my chosen provider for service. The customer service and environment is refreshing. More
Outstanding service! We were very pleased and satisfied with the service we received. Buddy Melvin was great at keeping us informed of the service performed. with the service we received. Buddy Melvin was great at keeping us informed of the service performed. More
Your Service Advisor, Carlos Alvarson is absolutely awesome! I arrived late for my 7am oil change appt because I went to two (2) competitor service centers by mistake. Rather than have those dealersh awesome! I arrived late for my 7am oil change appt because I went to two (2) competitor service centers by mistake. Rather than have those dealerships service my car, I was determined to honor my scheduled appointment at the Don Davis Nissan Auto Group at I-20 & Collins. Carlos reassured me that my appointment time was still valid and the vehicle would be fully serviced while I waited. He also explained the entire vehicle inspection process that would be performed since I was coming from another Nissan Dealership and verified the vehicle's history through his inspection ipad. We talked about the need for tire safety and replacement and provided me with an itemized printout of the various products offered. Carlos explained the new touch-less check-in/check-out signature process. I was also provided with a tour of the various amenities and restroom facilities available to customers. While waiting, Carlos periodically stopped by to check to see if I needed anything. Carlos Alvarson is an excellent representative of the type of personalized customer service and attention provided at Don Davis Nissan Auto Group in Arlington, TX. I will definitely return to this dealership's service department for future needs because of the personalized treatment I received from Carlos. Thank you. More
Everything was great... especially the customer service...Jayneris Garcia....great experience Il be back....because the service and the waiting time was like 30 something minutes....so again ever service...Jayneris Garcia....great experience Il be back....because the service and the waiting time was like 30 something minutes....so again everything was great. More