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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,368 Reviews
Call Service Center (888) 743-1342

6,368 Reviews of Don Davis Nissan - Service Center

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March 11, 2025

Logan was very knowledgeable and courteous during the process itself. I bc would definitely come back. More

by LANEIDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Laneidal, Thank you for your kind words about Logan! We're thrilled to hear that he was knowledgeable and courteous throughout your experience. Providing excellent service is our priority, and we appreciate your feedback. We look forward to welcoming you back in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 11, 2025

Provided the best customer service from the time I pulled in and my service advisor Chris was very informative the entire time More

by kendriagantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young- Service Advisor
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Kendriagantt, Thank you for your wonderful feedback! We're thrilled to hear that you received the best customer service from the moment you arrived. Chris is dedicated to providing informative support, and it’s great to know he made a positive impact during your visit. Your satisfaction is our priority, and we look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 10, 2025

Great experience! Will continue to come back for service on my vehicle when it’s needed. More

by deliavsantos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Deliavsantos96, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. We look forward to continuing to serve you whenever you need vehicle maintenance or repairs. Safe travels until we see you again! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 08, 2025

Ryan was of great help! Amazing service. Will he coming back next time for my oil change. More

by drewww97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Drewww97,Thank you for your wonderful feedback! We're thrilled to hear that Ryan provided you with amazing service during your visit. It's great to know that you plan to return for your next oil change. We look forward to welcoming you back and ensuring you receive the same high level of assistance each time. Your satisfaction is our priority! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 05, 2025

I’m was very unhappy with the service that I was provided with on my visit. They had a $35 increase on oil change. I was told that they will honor a car wash that didn’t happen and just wasn’t a happy camper More

by Tayor40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Tayor40,We sincerely apologize for the dissatisfaction you experienced during your visit. We understand that the $35 increase for the oil change was unexpected and that the promised car wash did not occur. Your feedback is important to us, and we are committed to improving our service. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention. Don Davis

Apr 07, 2025 -

Tayor40 responded

Thanks for reaching back out Yes, I was overly surprised of the price increase of your oil change, I do understand prices can change, but it would be nice if I was informed of that in advance. And the complimentary car wash that was offered. I was just wondering, how would the oversight might be made right, as well as the overall visit

March 04, 2025

I brought my car to the dealership to get it fix and it was done correctly. More

by RONNIEDHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Ronniedharris, Thank you for your feedback! We're glad to hear that your car was fixed correctly at our dealership. Providing quality service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager

March 04, 2025

I got there at the time of my appointment and waited over 30 minutes Waiting for someone to come out and the ones that did went straight to Nissan owners I drive a Ford bronco that I bought at Don Davis. I d More

by boyoliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Mims
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Boyoliva, Thank you for sharing your experience. We sincerely apologize for the delay you encountered during your appointment and for feeling overlooked while waiting. It’s concerning to hear that our service team prioritized other customers, and we appreciate you bringing this to our attention. Your feedback is invaluable in helping us improve our service for all customers, regardless of vehicle make. We hope to provide you with a better experience in the future. Don Davis Nissan

March 03, 2025

We love taking our vehicles to Don Davis Nissan. It is always a pleasure to work with them. More

by argoudel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Argoudel123, Thank you for your kind words about your experiences with Don Davis Nissan. We're thrilled to hear that you enjoy working with our team. Our goal is to provide exceptional service, and it’s rewarding to know we have met your expectations. We look forward to continuing to serve you and your vehicles in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 03, 2025

Service Advisor Sammy Neria did an amazing job with communicating and keeping me updated on my repairs. He went above and beyond to help me with my situation. More

by Jr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Neria
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Jr123, Thank you for your wonderful feedback regarding Sammy Neria! We’re thrilled to hear that he provided exceptional communication and went above and beyond to assist you with your repairs. Our team strives to keep our customers updated and ensure their needs are met, and it's great to know Sammy succeeded in this. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager

February 28, 2025

Charles is super and pleasant and great work . Amazing team but wished they had a car to drop me off since it took the whole day . Had to take uber home More

by nanaamapoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked on car
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Nanaamapoku, Thank you for your kind words about Charles and our team. We’re thrilled to hear you had a pleasant experience with us. We apologize for the inconvenience of not having a car available to drop you off, especially since your visit took the whole day. Your feedback is valuable, and we will consider it as we strive to improve our services. We appreciate your understanding and look forward to serving you again. Don Davis

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