Don Davis Nissan - Service Center

Terrible customer service, go out of their way to NOT help Bought my car from the pre-owned department, it came with a free warranty called Careguard for things like free key, tire replacement, etc.I called to Bought my car from the pre-owned department, it came with a free warranty called Careguard for things like free key, tire replacement, etc.I called to schedule an appointment and was transferred 6 times to different departments. Jimmy in parts promises to make it up to me by helping me solve both original problem, as well as my tire problems. I drive all the way from Dallas, just to deal with another employee. One who, not only did not help me with my original problem, and did not keep Jimmy's word. Will not recommend to my 4 dorm mates who are looking to purchase vehicles soon. More

Service was fine but with the pandemic, the lack of social distancing, masks, and general caution was concerning/uncomfortable. Won’t come back for now. social distancing, masks, and general caution was concerning/uncomfortable. Won’t come back for now. More

We have a 2017 Altima with 24,300 miles. We took our car in because it would down shift as we drove. They dismissed it with transmission problems. They worked on it and replaced several parts. When we pic in because it would down shift as we drove. They dismissed it with transmission problems. They worked on it and replaced several parts. When we picked ir up it had a high pitched squeal. Ir would get lost and higher pitched as we accelerated. We took it back. This time it needed a new transmission... it's less than 3 years old. We picked up after being in service a couple of days. Now the lights on the console where one shifts do not light up. At night I cannot see if it's in park or neutral or reverse, because the lights aren't working. I would love to take my car in for service and not have to keto taking it back for new problem that size from your service. I would really like my fairly new car with low mileage to not need such extensive work on it. I don't think I'll but another Nissan ever. More

Was ready for me when I arrived. I guess the dealership is okay but I really don't if I would purchase another vehicle from this place. The service department is great. I guess the dealership is okay but I really don't if I would purchase another vehicle from this place. The service department is great. More

The staff was very welcoming and provided any sort of assistance while I was waiting. The staff was very polite and were very careful in handling my car. assistance while I was waiting. The staff was very polite and were very careful in handling my car. More

Great service and timely. Everyone was nice and accommodating towards me. I always know what’s going on with my car. Good stuff. Will be back accommodating towards me. I always know what’s going on with my car. Good stuff. Will be back More

SALES AND SERVICE OVERALL CUSTOMER SERVICE AND SALES IS GOOD SALES AND SERVICE PE0PLE HAVE BEEN VERY FREINDLY I HAVE THE PAID SERVICE MAINTENANCE PLAN SO I DO NOT HA OVERALL CUSTOMER SERVICE AND SALES IS GOOD SALES AND SERVICE PE0PLE HAVE BEEN VERY FREINDLY I HAVE THE PAID SERVICE MAINTENANCE PLAN SO I DO NOT HAVE VERY MANY CHARGES More

Fabullous! Carlos was exceptional and went above and beyond his task to help me. I came for repair which was provided by another service agent but I wasn't infor Carlos was exceptional and went above and beyond his task to help me. I came for repair which was provided by another service agent but I wasn't informed of some outstanding work needed. When I came to pick up my vehicle he took the time to go over the paperwork research who my extended warranty was with to see if the part defected was covered. Although it wasn't covered I still wanted my vehicle to operate to its full capacity especially since I dropped it off and had to get a ride to pick it up. Carlos kept me well informed and was very professional. This one of the few times I have had such exceptional services. I want him always when I come for service. Thanks, Carlos! Dr. Wiley More

My experience with Don Davis was great. One of the best car buying experiences I’ve had. I would go back to them in the future. car buying experiences I’ve had. I would go back to them in the future. More

I was very impressed with the courtesy and setvice I got at don davis.The staff was very attentive and respectful to me.I was also very happy and excited with the way my car was washed.Looks like new got at don davis.The staff was very attentive and respectful to me.I was also very happy and excited with the way my car was washed.Looks like neww.I will always recommend anyone to don davis service.BRAVO. More