Don Davis Nissan - Service Center

Siempre que voy me atienden muy amablemente todos; pero especialmente Carlos Alvarson, muchas gracias Nissan; Carlos siempre me tiene al tanto de como va el trabajo en mi vehículo.😃👍 especialmente Carlos Alvarson, muchas gracias Nissan; Carlos siempre me tiene al tanto de como va el trabajo en mi vehículo.😃👍 More

The advisor was friendly and knowledgeable. I like having my whole car inspected to know what needs to be fixed and getting a rental when my car needs a lot of work my whole car inspected to know what needs to be fixed and getting a rental when my car needs a lot of work More

I took my car to the dealership last week and they had no clue what was wrong with it . I started having more problems and had the car towed due to being afraid to drive the vehicle. The tech called and ad clue what was wrong with it . I started having more problems and had the car towed due to being afraid to drive the vehicle. The tech called and advised the alternator was bad . Well I told them that when I arrived and that it had it changed . I asked what codes did the vehicle trigger . To my amazement the tech advised the car was not put on the machine . I was amazed . You mean to tell me I am paying 100 dollar for a diagnostic test and you did not even put it on the machine ? I had to practically beg and direct him to put the car on the machine . About an hour later he called and advised the transmission was gone and needed replacing in a 2016 Nissan Quest . I was livid . This means the first trip there could have saved me time and energy. I thought I was getting a diagnosis again the failed me . I left that parking lot and drove the car to Honda , where I traded it in and purchased a new car. The technicians and the mechanics failed me . The car should have been placed on the machine the first time . I spent over 800 fixing a car and the transmission was the problem the whole time . More

Not so happy The dealership called me to bring my car in for an ABS recall, but when I brought it in, was sent home because the indicator light hadn't displayed. T The dealership called me to bring my car in for an ABS recall, but when I brought it in, was sent home because the indicator light hadn't displayed. Then the light started displaying for a couple days, went off for couple days, then back on, etc... I took my car in for ABS recall again, reporting that the light was coming on/off & they tried to charge me for a battery. When people other than Buddy wait on me, they attempt to overcharge me. Buddy is alway honest & direct, and had explained the reason for recall & expectation. There was no mention of a battery. When they called me to pick up my car, no mention of the battery was made. When I went to pickup my car, a different rep claimed that my battery was bad & caused the ABS light to display. I had no indication of a battery problem before dropping my car off. After talking to his manager for some time, he removed the charge for the battery. This is not acceptable. I don't have extra money and this unapproved charge is an unfair practice. Buddy would at least have called me to tell me if this had been true. You need to train all of your reps to look out for the client's best interest & not take advantage of them during difficult times. More

Very curtious and helpful worked hard to make sure that I was taken care of while waiting. Also went out of his way to take care of issues with vehicle. was taken care of while waiting. Also went out of his way to take care of issues with vehicle. More

Jonh and Chris made everything Don Davis awesome. Id like to thank each of them for their service. John helped me to review my warranty. Chris helped me to use it for covered services. Thanks. like to thank each of them for their service. John helped me to review my warranty. Chris helped me to use it for covered services. Thanks. More

I can’t express how fantastic the dealership has been to me..Norma Mitcham is the best. She has gone over and beyond to help get my neglected Nissan back running like a brand new vehicle. I really appreciat me..Norma Mitcham is the best. She has gone over and beyond to help get my neglected Nissan back running like a brand new vehicle. I really appreciate her genuine kindness and concern. More

I’ve always taken my car to Don Davis Nissan and Carlos is the reason why I continue to go back. He is always great help is the reason why I continue to go back. He is always great help More

The good:The service was friendly, and they seemed like The good: The service was friendly, and they seemed like they wanted to help. They stayed in decent communication. They honored their warranty. Th The good: The service was friendly, and they seemed like they wanted to help. They stayed in decent communication. They honored their warranty. The bad: The radio they replaced is having the same issues as the radio before. It took longer then they said it would. When I called the first time they answered, and when I called again to make an appointment to have repairs done, I left a few voicemails to which it was never responded. I had to go through the Secretary. More

Service was excellent. Willian did a great job on providing information and keeping in contact. Since shipping is slowed down due to the virus, he lended me a free rental car that allowed me to go to providing information and keeping in contact. Since shipping is slowed down due to the virus, he lended me a free rental car that allowed me to go to my essential work place. Thank you very much! More