Don Davis Nissan - Service Center

Great customer service and friendly service advisor's Don Davis Nissan is a great dealership from my first experience I was very happy and please on my last two with John jones and just this past week Oma Don Davis Nissan is a great dealership from my first experience I was very happy and please on my last two with John jones and just this past week Omar Gonzalez. I would just like to take this time to say to those two guy thanks a million for your help. Thanks More

Everting is good... la persona encargada advisor Gaby Romero.. muy atenta y amable .. me revisó el auto excelentemente bien ... me llamo cuando el auto estuvo listo .. Romero.. muy atenta y amable .. me revisó el auto excelentemente bien ... me llamo cuando el auto estuvo listo .. More

good job! great service and facilities. Have you guys thought about adding a car wash that you can run every customer's car thru? It would be a big plus! great service and facilities. Have you guys thought about adding a car wash that you can run every customer's car thru? It would be a big plus! More

Had a wonderful experience the service provided was excellent and prompt.Paul was very precise and worked with me very step of the way! I would definitely recommend this dealership to a friend. excellent and prompt.Paul was very precise and worked with me very step of the way! I would definitely recommend this dealership to a friend. More

It's been years since I've visited the dealership and my experience yesterday was a reminder as to why. Communication seems to be a skill that is lacking in the service department. My intention was to drop experience yesterday was a reminder as to why. Communication seems to be a skill that is lacking in the service department. My intention was to drop off the car and get a ride home from the shuttle. I also selected this option when I made my appointment. Once I was checked in, my advisor said she would check to see where the shuttle was. 20 minutes later, I haven't seen or heard from her so I asked one of the cashiers. She explained to me the no phone while driving policy and as I went to sit back down, my advisor appeared and told me the same thing. This is something she should've told me from the beginning to level set my expectations or at least not wait 20 minutes before coming back to me. She said she would keep trying to reach them and 10 minutes later, I decided to leave. I believe the van appeared as I was about to drive off but my expectation for the level of service I would continue to receive was already soured and I had no intentions of doing business with Nissan at that point. I don't think keeping me informed in a timely manner is too much to ask but maybe it is. And while I understand the safety concern around not wanting a driver to talk on the phone while driving, returning a call or text once a passenger stop was made seems reasonable. The driver left at 12:55 and returned after 1:30 and based on what I was told, was not reachable that entire time. More

I stopped going to this service location about 2 years ago because I had to wait for almost 3 hours for an oil change (unbelievable!!!). Then recently I received couple emails asked me to com back from t ago because I had to wait for almost 3 hours for an oil change (unbelievable!!!). Then recently I received couple emails asked me to com back from the service team and decided to give them another chance. I was very happy with the service this time, wait time was less than 2 hours. Everyone was very friendly and professional, especially my service advisor Mike Bello. He’s excellent!!!! More

John Jones service advisor nine and they take customer very good job i Will recommend all my friend and my family go on this dealer very good job i Will recommend all my friend and my family go on this dealer More

Thanks for repairing my truck... Omar took good care of me on my truck and car rental. They were quick to get me back in my truck.. me on my truck and car rental. They were quick to get me back in my truck.. More

I love working with the team at Don Davis! They always provide the best service and are easy to work with. They are always super friendly and helpful. Thank you!!! provide the best service and are easy to work with. They are always super friendly and helpful. Thank you!!! More

carlos Alvarson fue muy atento y muy eficiente para trabajar contesto todas mis preguntas y el de partamento de servicio fue rapido estoy muy agusto con nissan poreso siempre regreso . trabajar contesto todas mis preguntas y el de partamento de servicio fue rapido estoy muy agusto con nissan poreso siempre regreso . More