6,383 Reviews of Don Davis Nissan - Service Center
Great customer service The more my Nissan needs maintenance the more I'm learning patience. Maintenance is not quick, I really had to adjust my attitude; learn to wait! The more my Nissan needs maintenance the more I'm learning patience. Maintenance is not quick, I really had to adjust my attitude; learn to wait! More
Great service The service I received for my car was excellent and professional. I believe the name of my service representative was Justin, Ortega but I don't see h The service I received for my car was excellent and professional. I believe the name of my service representative was Justin, Ortega but I don't see him on the list of the people who helped ne, but I want Nissan to know he did a great job. More
Ridiculous "service" trip. VERY UNPROFESSIONAL!! I DO NOT RECOMMEND THIS PLACE!! I CHOSE DON DAVIS BECAUSE I THOUGHT THEY WERE A PROFESSIONAL FAMILY ORIENTED BUSINESS!! BUT THAT VERY UNPROFESSIONAL!! I DO NOT RECOMMEND THIS PLACE!! I CHOSE DON DAVIS BECAUSE I THOUGHT THEY WERE A PROFESSIONAL FAMILY ORIENTED BUSINESS!! BUT THAT IS NOT THE CASE!! BTW ACCORDING TO MY "SERVICE ADVISOR" APPOINTMENTS ARE JUST A FORMALITY BCUZ THEY ARE NOT VALIDATED!!! 6 PLUS HOURS FOR ONE OIL CHANGE N ONE TIRE EXCHANGE AND ONE VERY POOR EXCUSE OF A "CAR WASH" AND STILL THEY DIDNT EVER TRY TO MAKE IT RIGHT....APPARENTLY THE CULTURE THERE IS "IF WE FAIL, WE FAILED" OH WELL HUH.... IM NOW VERY ACTIVELY TRYING TO TRADE MY NISSAN IN AT A REAL DEALERSHIP NOT A BUY HERE PAY HERE LOT.....WHICH APPARENTLY IS WAT DON DAVIS IS....NEVER AGAIN..... More
Wait time for oil change is ridiculously long. Service advisor Charles(Moses) was great. The wait time For oil change is ridiculously long. Please look into ways to reduce the wait time for oil c Service advisor Charles(Moses) was great. The wait time For oil change is ridiculously long. Please look into ways to reduce the wait time for oil changes. Your customers will thank you. More
Service I went in to get my daughters cars oil change/ tire rotation done with a coupon I received in the mail from Don Davis, and they went ahead and checke I went in to get my daughters cars oil change/ tire rotation done with a coupon I received in the mail from Don Davis, and they went ahead and checked the whole car to see if it needed any repairs, It turned out it did. I was sent an email with what was needed to be repaired and the pricing. I went ahead and agreed to the repairs with John James, which were the back breaks and rotors ( replacement of both) which in the email had the price of $199 some change , plus tax. When I picked up the car, I was given a whole different amount I had to pay of over $400 which is not what I had agreed to. I felt like I was not kept in the loop or informed of any extra charges until I arrived there. My suggestion would be to get the customer to the dealer and explain all charges, and EXTRA charges that will be done before proceeding with the repairs so customers wont be surprised with a large bill that they weren't expecting. More
Good service My rating is as a result of good service attendant. He was so nice and gentle and made me wanna come back to him. Thanks My rating is as a result of good service attendant. He was so nice and gentle and made me wanna come back to him. Thanks More
Great service I would recommend anyone to go to Don Davis to get their service taken care of they are friendly accurate and get the job done accordingly. Appreciate I would recommend anyone to go to Don Davis to get their service taken care of they are friendly accurate and get the job done accordingly. Appreciate your good service thank you More
helpful Luis went above and beyond. Very grateful for his kindness and help with the issue the car was having. Went out if his way to show how thankful he is Luis went above and beyond. Very grateful for his kindness and help with the issue the car was having. Went out if his way to show how thankful he is of my family and our business with Nissan! More
Friendly, knowledgeable service advisors Service advisor was very professional and knowledgeable. Made sure I was informed of the progress and went over the recommendations needed, I will mak Service advisor was very professional and knowledgeable. Made sure I was informed of the progress and went over the recommendations needed, I will make sure I will ask for him personally next time. More
Friendly and attentive service. The service provided was excellent and fast. Marc took the time to listen and made notes of my concerns which were included in my service review. He t The service provided was excellent and fast. Marc took the time to listen and made notes of my concerns which were included in my service review. He truly heard what I had to say. Marc did a great job! More