Don Davis Nissan - Service Center

Great service experience I’ll ask for Raymond every time going forward. Not anything wrong with anyone else, but Raymond was informative and helpful. Very friendly as well. I’ll ask for Raymond every time going forward. Not anything wrong with anyone else, but Raymond was informative and helpful. Very friendly as well. More

Good service call Omar was the service person for our Nissan Sentra. He was very good and understanding. We always have good experiences when we have maintenance perf Omar was the service person for our Nissan Sentra. He was very good and understanding. We always have good experiences when we have maintenance performed on our cars. More

Customer service was great, timing not so great. Their waiting room is soooooo comfortable with snacks, soft drinks, and water. It made up for the longer wait to get an oil change. The anticipated Their waiting room is soooooo comfortable with snacks, soft drinks, and water. It made up for the longer wait to get an oil change. The anticipated time was 1 1/2 hours and they completed at 2 hours. I got in a nap because it was so comfortable, so I wasn't upset. Gaby was our service advisor. She was great in ensuring we were comfortable and very apologetic for the longer wait. It was a Monday and I didn't have an appointment - my bad! More

Service The service rep was very good but it still takes 2 hours plus to look over a car and change the oil. I believe the service could be a little faster. The service rep was very good but it still takes 2 hours plus to look over a car and change the oil. I believe the service could be a little faster. More

Great service My experience with the service depart was great. My service advisor kept me informed me with progress and reached out to me when the work was complet My experience with the service depart was great. My service advisor kept me informed me with progress and reached out to me when the work was completed. Buddy did a great job! More

Excellent service was done in a timely manner, able to get in and get out. Product was in stock saved me time. Will definitely be back for service work service was done in a timely manner, able to get in and get out. Product was in stock saved me time. Will definitely be back for service work More

experience with Don Davis The staff and everybody are really nice. I just don't like the fact that you spend 60 bucks for an oil change and don't get a complimentary wash. The The staff and everybody are really nice. I just don't like the fact that you spend 60 bucks for an oil change and don't get a complimentary wash. The wait is already 10 mins on the drive before someone greets you then two hours for an oil change at least clean my car... More

simple quick oil change They were friendly and I felt they did a good job. The courtesy van was clean and I was dropped off and picked up quick, and I was able to pay and get They were friendly and I felt they did a good job. The courtesy van was clean and I was dropped off and picked up quick, and I was able to pay and get my car quick More

Great Service I hate getting work done on any vehicle. The service advisors almost make you feel like family so I have absolutely no problem coming back. I hate getting work done on any vehicle. The service advisors almost make you feel like family so I have absolutely no problem coming back. More

Maintenance Agreement that almost went bad I bought my 2019 Rouge in July with the impression that I had a free year of Maintenance on it. My salesperson at the time went into great detail of I bought my 2019 Rouge in July with the impression that I had a free year of Maintenance on it. My salesperson at the time went into great detail of everything on this agreement and how it was all free. Once my Rouge hit 5000 miles, I came in for my first treatment, to find out there was nothing of the kind on my account. Mr. Hill's hands were tied on what he could do but he did take an extra minute and get my first visit covered, which was very Awesome. I went to finance to find out why I didn't have the contract on my account, he said there was nothing he could do and that was not a normal thing. By the time I came back to Sales, to look for my salesperson, I ran into Mr. Gutierrez. He informed me that my salesperson is no longer there. I was in the verge of tears because I was so frustrated. I didn't understand why I was told that I had this great maintenance package when I didn't have it? Did he lie to me? However, Mr Gutierrez calmed me down and took care of it right away. This was a huge relief, for my bills are so high right now, there was no way that I could afford another expense like this. He took the paperwork right to finance and they said it's now on my account. Everyone was so exceptionally friendly! Thank YOU so very much, since it was 6pm on a Friday and I already had a very stressful week and it ended pretty okay! :) More