6,383 Reviews of Don Davis Nissan - Service Center
Price Switching For Brake Service I needed brake service done on both axles. I received an estimate for 458 dollars which I agreed to. Upon arriving to pick up my car, I was given a to I needed brake service done on both axles. I received an estimate for 458 dollars which I agreed to. Upon arriving to pick up my car, I was given a total of 529 dollars. Service advisor told me the cost for the front axle was 329 dollars, not 199. I asked why I was told the cost for the front was texted to me at 199 and was told that amount was due to a computer glitch. Don Davis refused to honor the lower price quoted. Very dishonest pricing for my brake service. Will not return. More
Terrible experience! I made an appointment with Don Davis Nissan to check and suspected leak in the front end of our 2018 Nissan. When I talked to the service advisor he I made an appointment with Don Davis Nissan to check and suspected leak in the front end of our 2018 Nissan. When I talked to the service advisor he said they were very busy and probably wouldn't get to it until the next day. I said ok and took the shuttle home. The next day I heard nothing from the service advisor so I called the service department I was told the advisor would call me back. When he didn't call in a couple of houses I called again and got him on the phone. He told me he would check into the status and call me back; he said he didn't think it had been looked at yet. He never called me back so once again I called him. He kept me on hold for a while while he checked the status and finally said it hadn't been looked at and didn't know when it would (this was mid-afternoon). I told him to forget it and I would pick up my vehicle. I asked why I made an appointment and was told it was only a "check in" time. That tells me when I "check in" my vehicle I should have no expectation on when it would be done. The next week I took the vehicle to Clay Cooley Nissan, checked in at 9:00 a.m., and it was fixed by 10:30 a.m. What a difference! More
I enjoyed the service I was treated very nicely. I would recommend your service center to friends and family members. The service staff were really nice, friendly, and cour I was treated very nicely. I would recommend your service center to friends and family members. The service staff were really nice, friendly, and courteous. More
Everything was great! Service was great. Marc really made the experience peaceful for me. Rental was nice and clean. My car seems to be running great too!! Thank you Don Da Service was great. Marc really made the experience peaceful for me. Rental was nice and clean. My car seems to be running great too!! Thank you Don Davis Nissan More
Second visit, great timing, great service. Erika has given excellent customer service and attended my needs and/or questions with no hesitation. It has been my second visit, but i plan on kee Erika has given excellent customer service and attended my needs and/or questions with no hesitation. It has been my second visit, but i plan on keeping this location for all my service needs. Friendly, approachable, and they have complimentary coffee! :) More
Excellent service department I took my car for service to Don davis Nissan. Khaleb hill was my service advisor.He explained everything really nicely what has to be done with my c I took my car for service to Don davis Nissan. Khaleb hill was my service advisor.He explained everything really nicely what has to be done with my car. He was very professional. he knew what he was doing. Job was well done. thank you very much khaleb hill and Don davis Nissan for your service. Don davis has a excellent service department. More
Fabulous service Gaby was AMAZING!!! She always has a wonderful smile. She shows great compassion when it comes to the concerns about my Sinatra aka...my Altima . She Gaby was AMAZING!!! She always has a wonderful smile. She shows great compassion when it comes to the concerns about my Sinatra aka...my Altima . She takes the time to explain the details of whats being done to my car and she keeps me informed of the timing as well. I have been a Nissan customer for over 17 yrs and I will continue to be Gaby ... Thank you so much! More
Sevice Repairs On September 6,2019. I took my 2007 Nissan Armada in for an oil change and tire rotation/balance. Also the mechanic repair wheel stud and lug lock. On September 6,2019. I took my 2007 Nissan Armada in for an oil change and tire rotation/balance. Also the mechanic repair wheel stud and lug lock. At the end of my visit I check out with Chris Vasquez ,and got my Auto Service Maintenance review report. On September 10,2019 my Shift Gear Cable went out and Emergency Brake Cable also went out as well. I had to have my 2007 Nissan Armada towed to Nissan Don Davis Arlington, Texas I20 location. My concern and biggest fear is why wasn't those cables brought to my attention at the time of the mechanic service check review during the visit, for cables, hoses, leaks, filters, etc. I was somewhat disappointed with Nissan Don Davis. For not bringing that to my attention. I was very bless to be at the right place at the right time when the shift gear went out. Because my truck would not stop rolling in reverse. I do want to Thank Nissan Don Davis for the repairs for my 2007 Nissan Armada . More
Transmission check I ended up buying a new car!! They are amazing and Mark is my go to! From Sale to service they really care about you as a person not just a sale! I ended up buying a new car!! They are amazing and Mark is my go to! From Sale to service they really care about you as a person not just a sale! More
They’re good. The advisor is well knowledgeable and friendly and courteous.In fact,heeds a raise from y’all.He treats customers with respect and keeps one informed The advisor is well knowledgeable and friendly and courteous.In fact,heeds a raise from y’all.He treats customers with respect and keeps one informed at every step of the way. More