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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,399 Reviews

6,399 Reviews of Don Davis Nissan - Service Center

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April 24, 2025

Everything went good on oil change. They drove my car out of the garage. Didn’t change the windshield wipers outside and didn’t understand why they brought my car back in to the garage More

by ritalara66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young
May 10, 2025 -

Don Davis Nissan responded

Thank you for your feedback. We’re glad to hear that your oil change went well, but we apologize for the confusion regarding the windshield wipers and the need to bring your car back into the garage. This is not our usual practice, and we appreciate your understanding as we work with different technicians. Your experience is important to us, and we will address your concerns with our team to ensure a smoother process in the future. Best, Don Davis Nissan

April 24, 2025

Great service. They will explain what the costs of maintainance with very details and let customers make decisions. More

by mingsen.pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback! We are happy to hear that you found our service great and appreciated the detailed explanations regarding maintenance costs. Our goal is to empower our customers to make informed decisions, and it is rewarding to know we achieved that with you. We look forward to continuing to provide you with exceptional service in the future.

April 24, 2025

Greeted always as I enter the service center. Service center, lobby, and bathrooms are always clean. Diego was professional and service was completed in a timely manner. Diego advised me on servi More

by clemonscd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Rojas
Apr 28, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback! We are glad to hear that you were greeted warmly and found our service center clean. Diego is dedicated to providing professional service without unnecessary upselling. We appreciate your trust in us and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 16, 2025

Fast and friendly service very professional we were very satisfied with the service department as a whole More

by JESSE.STEWART31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Don Davis Nissan responded

Jesse Stewart, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We are elated to read such a great review about the entire service department! If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Have a fantastic day! Best wishes, Don Davis Nissan

April 16, 2025

The purchase of my 2023 Mini Countryman was a dream; however there was a paint issue that was never addressed by my sales person plus no open communication when I brought my car in for a repair due to t More

by SANDERSB4038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your feedback regarding your 2023 Mini Countryman purchase. We are pleased to hear it was a dream for you; however, we sincerely apologize for the paint issue and the lack of communication during your repair visit. Your concerns about the warranty coverage and overall service are taken seriously, and we appreciate you bringing them to our attention. We would like to resolve these matters promptly, so please reach out to us directly so we can assist you further. Your satisfaction is important to us, and we hope to restore your confidence in our dealership.

April 15, 2025

Excellent service, very attentive, very grateful that they arranged everything I needed for the Pathfinder. More

by yaja.cosme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your excellent review! We are thrilled to hear that you found our service attentive and that we could arrange everything you needed for the Pathfinder. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 14, 2025

Did wonderful job taking care of my car. I greatly appreciate the service. Everyone was kind. More

by Morenoalyssa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Apr 19, 2025 -

Don Davis Nissan responded

Alyssa Moreno, reviews like this give us motivation and help us ensure we provide high-quality care and a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Don Davis Nissan! Thank you, and have a fantastic day!

April 14, 2025

Diego was very pleasant and accurate. Thanks again for the service assisting in my oil change More

by MEIKANASHAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Murry
Apr 19, 2025 -

Don Davis Nissan responded

Meikanashaye, we are happy you found our staff to be so supportive during your experience here at Don Davis Nissan. Thank you again for leaving us this response! We always strive to provide top quality service to every guest, and are pleased to hear that we could meet your needs regarding your expeditious oil change! We can't wait to see you again, have a great day.

April 14, 2025

Real nice and fast not to much time wasted on getting ur car in and out More

by AJ.WELLS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your fantastic review! We are thrilled to hear that you found our service expeditious and effective. Providing quick and quality service is our top priority, and it is amazing to know we met your expectations. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 14, 2025

Took my car in late on a Tuesday afternoon for 2 warranty issues to be addressed on Wednesday morning. Made appointment one week in advance and was told it would take 3-5 hours to complete. They called abou More

by Dhearrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your feedback. We sincerely apologize for the delays and the communication issues you experienced during your recent visit. It is disappointing to hear that we did not meet your expectations regarding the timely ordering of parts and service completion. We appreciate your understanding and patience, especially with the unexpected circumstances. Your comments about our team, including Gerardo’s communication, are valued, and we will address the concerns raised about professionalism in our service area. We strive to improve our customer experience and hope to serve you better in the future.

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