6,418 Reviews of Don Davis Nissan - Service Center
Very good The service was very good, timely and was out early than expected. Called regularly to give updates and what was being done on my vehicle. The service was very good, timely and was out early than expected. Called regularly to give updates and what was being done on my vehicle. More
Went in for an oil change and rotation of tires They claimed lug nuts were stripped, but they are the only ones who put new tires on our vehicle in October. Now we know why it took 5 days to give us They claimed lug nuts were stripped, but they are the only ones who put new tires on our vehicle in October. Now we know why it took 5 days to give us back the car in October. We were smart enough to bring it back there for rotation and the oil change because that means they havd to fix their mistake. It took 3 days this time, and yet when we picked it up, I ask Carlos were the tires rotated and he said they forgot. Have to make an appointment to bring it in again. More
Noise coming from vehicle when cold Everything was taken care I fell back in love with my vehicle again Thank you all for taking care me from Keith and Mauricio. Ty Everything was taken care I fell back in love with my vehicle again Thank you all for taking care me from Keith and Mauricio. Ty More
Great service provided.....except the long wait on calls when system is not available (schedule service). Representatives & greeters are awesome. Would love Don D provided.....except the long wait on calls when system is not available (schedule service). Representatives & greeters are awesome. Would love Don Davis to have Basic Car Wash where by customers who come & perform services (regular maintenance services) have their vehicles look better than it was when it came. More
Great Service My first time at Don Davis and I received the best customer service! Thanks Jez and the ladies at the checkout counter!. Kept me updated My first time at Don Davis and I received the best customer service! Thanks Jez and the ladies at the checkout counter!. Kept me updated More
Great as usual I always have a wonderfulexperience at don davis. The customer service is great and everyone is always friendly. I usually ask for buddy because he ma I always have a wonderfulexperience at don davis. The customer service is great and everyone is always friendly. I usually ask for buddy because he makes sure I am taken care of. More
Excellent customer service I called Buddy on that day stated; I wanted to bring the vehicle in and when I got there my vehicle was pulled in for service. The s customer service I called Buddy on that day stated; I wanted to bring the vehicle in and when I got there my vehicle was pulled in for service. The service was completed within two hours. I would recommend Don Davis for service and/ or purchasing of new or used vehicle. More
MAINTENANCE Good service people. I enjoy the amenities offered while waiting. The customer service was great, but I waited almost 2 hours for regular maintenance. Good service people. I enjoy the amenities offered while waiting. The customer service was great, but I waited almost 2 hours for regular maintenance. Thanks. More
On Point Service Service Supervisor, Gabby Romero, is always 'on point' with customer service. She gives 5 Star customer care with a smile. Her knowledge and attenti Service Supervisor, Gabby Romero, is always 'on point' with customer service. She gives 5 Star customer care with a smile. Her knowledge and attention to the needs of the vehicle help reassure you that your vehicle and road safety are at the top of her list of importance. She carefully reviews the Action Plan that is best for your vehicle maintenance and accepts and makes suggestions in such a way that you feel completely at ease with what is being done, needs to be done in the near future, as well as further down the road. She frequently checks up on you, if you are waiting, to see if everything is okay or if you need anything, and to let you know how the service is going. She personally, comes to you to let you know your car is finished and walks you to the cashier and waits for you to finish and then always walks you to your car and takes time to say good bye. How awesome is that? What impresses me the most about Gabby is that she doesn't pressure you and listens to your questions and answers with clarity. That is so very appreciated as well as being called by name. In my opinion, Gabby should be recognized for outstanding customer service! More