Don Davis Nissan - Service Center

Exceptional Customer Service Anthony's display of exceptional customer service from beginning to the end especially since it was my 1st time being at Don Davis Nissan. Thanks ag Anthony's display of exceptional customer service from beginning to the end especially since it was my 1st time being at Don Davis Nissan. Thanks again Anthony!!! More

Oil change Great service, Carlos is amazing but wait is way too long. Carlos treated me promptly and with a great responsibility, he made me feel like I mattered Great service, Carlos is amazing but wait is way too long. Carlos treated me promptly and with a great responsibility, he made me feel like I mattered! More

Quick turnaround Had my oil changed, engine fuel filter changed, and tires rotated within an hour time frame. Customer serive was attentive and friendly. They also hav Had my oil changed, engine fuel filter changed, and tires rotated within an hour time frame. Customer serive was attentive and friendly. They also have two waiting rooms with drinks, snacks, and TVs! More

Great customer service The service center staff was absolutely fantastic...They were polite, courteous, and very informative about what needed to be done on my car...Thanks The service center staff was absolutely fantastic...They were polite, courteous, and very informative about what needed to be done on my car...Thanks Don Davis Nissan for your great work ethics More

Woman taken advantage of BEWARE: Ladies, if you have a service appointment (EVEN IF IT'S JUST AN OIL CHANGE) bring your man, dad, brother etc to come with you to double check. BEWARE: Ladies, if you have a service appointment (EVEN IF IT'S JUST AN OIL CHANGE) bring your man, dad, brother etc to come with you to double check. I have a dozen FREE oil changes included with my warranty. I came here for a standard FREE oil change and tire rotation (which I have gotten before at the Collins location) and I ended up having a horrible experience. When I first dropped the car off, the staff was friendly and kind. They told me I could go ahead and leave because the oil change was going to take a while. I left. I took the car at noon (I had an appointment which I was 45 minutes early to), and the car was not ready until 5:45pm! When I go in with my husband to pay, i was told I owe over $65. I had agreed to have them replace my air filter, which i normally do that is usually never over $10. My husband threw a fit. He couldn't believe they charged $60 for it. The service adviser left and went to talk to the parts adviser. They took the air filter price off, but I still owed $50. They said it was because my LITTLE car took over a quart of oil. Which is why there was still a balance. That is NOT right. I don't know if it's because this Don Davis does business like that, but the DODGE DON DAVIS on Collins did not do any of this nonsense. I only share this because I don't want other women to be taken advantage of. Don't be shy or embarrassed to ask how much it will cost BEFORE you sign. Or if they charge extra for extra oil. I'm upset and disappointed. More

Overall service was good I appreciate all the assistance from the service advisor. He was very helpful. Though I appreciate the nice waiting area at the service center, I woul I appreciate all the assistance from the service advisor. He was very helpful. Though I appreciate the nice waiting area at the service center, I would like spending less time waiting. I had an appointment yet I still spent 2 and a half hours for an oil change. Yes, they did change the transmission oil. More

Dan Davis service department is excellent! I was stressed and in a hurry and Sam in the service department listened to my concerns. He demonstrated excellent customer service skills. The ser I was stressed and in a hurry and Sam in the service department listened to my concerns. He demonstrated excellent customer service skills. The service department wasted no time and taking care of my vehicle and getting me back on the road. Don Davis you have a wonderful team of employees. Thank you More

CAME IN FOR ONE REASON LEFT WITH ANOTHER CAME IN WITH MY 2013 CHRYSLER 200 WITH A BATTERY PROBLEM, SAM IN THE AUTO SHOP WAS CHECKING OUT THE CAR TO SEE WHAT THE PROBLEM REALLY WAS TAYLOR WILL CAME IN WITH MY 2013 CHRYSLER 200 WITH A BATTERY PROBLEM, SAM IN THE AUTO SHOP WAS CHECKING OUT THE CAR TO SEE WHAT THE PROBLEM REALLY WAS TAYLOR WILLIAMS WAS DETERMINED TO SELL ME A CAR HE WAS VERY PATIENT TELLING ME TO TAKE MY TIME BEFORE THE DAY IS GONE YOU WILL LEAVE WITH A NEW CAR I REALLY THOUGHT I WAS AT DON DAVIS CHRYSLER NO ITS ON COOPER DON;T WORRY I WAS TOLD WE GOT WHAT YOU WANT AND NEED HERE 2018 NISSAN WITH THE BELLS AND WHISTLES SUCH A PRESISTANT DEALER HE READILY CONVINCED ME THIS WAS TO BE MY CAR NOW YOU HAVE A HAPPY FIRST TIME NISSAN DRIVER AND COMPLETELY HAPPY More

Service Went for oil change. Wait was about 1 hour, not bad. Service advisor was nice. Explained everything to me. Would hope they would wash car but they did Went for oil change. Wait was about 1 hour, not bad. Service advisor was nice. Explained everything to me. Would hope they would wash car but they didn’t. That’s why 4 stars, my Ford dealership does it no questions every time. More

Excellent Service I always have a great experience when I get my car serviced there. Gaby was great and got me in and out quick. I highly recommend this dealership! I always have a great experience when I get my car serviced there. Gaby was great and got me in and out quick. I highly recommend this dealership! More