Don Davis Nissan - Service Center

New Manager Bad Service I noticed that the customer service has gone down the drain so I asked if Manuel was there. I then realized that he has left for a better opportunity. I noticed that the customer service has gone down the drain so I asked if Manuel was there. I then realized that he has left for a better opportunity. The service isn't the same anymore. I will no longer come to this service center. More

Could not be worse even if they tried. They have had my car 2 weeks today. I had 4 things that needed to be done on a new car with 4000 miles...oil change, mud flap replaced, something drag They have had my car 2 weeks today. I had 4 things that needed to be done on a new car with 4000 miles...oil change, mud flap replaced, something dragging under the vehicle when I backed out of the driveway, and the glove box doesn’t close properly. I found out 3 days ago the glove box part was on national back order...so it took almost two weeks to find that out. I asked if the other 3 items had been completed. They acted as if I were insane...although each time they called me I asked about those things. More

Quick, smooth and easy I chose Don Davis because its minutes from my home. The staff is wonderful, the dealership is clean. If I have concerns, someone always manages to get I chose Don Davis because its minutes from my home. The staff is wonderful, the dealership is clean. If I have concerns, someone always manages to get me what i need or direct me to who I need to see. I'm working with Buddy Melvin now, he's caring and friendly. He will go the extra mile to make sure you are happy. More

Oil Change and Tire Rotation My service representative was extremely helpful and knowledgeable and my vehicle was ready much sooner than expected. My wait was shorter than expecte My service representative was extremely helpful and knowledgeable and my vehicle was ready much sooner than expected. My wait was shorter than expected which was very helpful. More

Service Excellence! Sam Williams was my service provider and I must say - the BEST that I've received in a VERY LONG time! He greeted me at my car, walked me through the Sam Williams was my service provider and I must say - the BEST that I've received in a VERY LONG time! He greeted me at my car, walked me through the process, informed me EVERY STEP of the way the progress of what was happening with my car and this was ALL done with professionalism, expertise, knowledge, and service excellence!!! The work on my car should have taken 2 days - however I was back driving in the same day (just 3 hours)!!! This MADE my day!!!! I drive my car for work and cannot be without it. Sam ensured me that he would take care of me and he did OVER AND BEYOND what I was expecting. Thanks to Sam, I will no longer be taking my car to Jiffy Lube, NTB, or anyone else. Don Davis Nissan Arlington will be the place I come for EVERYTHING dealing with my car. As long as Sam Williams is my service guy!!! Thank you Sam for renewing my hope in service rendered industries because now a day it's hard to find! More

Awesome people , knowledgeable techs , friendly clean and accommodating facilities. Always have coffee and Coke free for customers. Management are always avai people , knowledgeable techs , friendly clean and accommodating facilities. Always have coffee and Coke free for customers. Management are always available and approachable . I highly recommend Don Davis Nissan in Arlington Tx to all of my friends and family . More

Service Great work fast and excellent service. Great Customer Care! Will continue to give Don Davis Nissan My Business Plus this service area is very close to Great work fast and excellent service. Great Customer Care! Will continue to give Don Davis Nissan My Business Plus this service area is very close to my home More

Great customer service Every time I come to don davis to get service I'm always greeted and treated like royalty... I truly enjoy every experience there, its a great place.. Every time I come to don davis to get service I'm always greeted and treated like royalty... I truly enjoy every experience there, its a great place... More

Excellent customer service The service provided at Don Davis was excellent. Carlos was friendly and helpful. My tire was replaced quickly and efficiently at no cost. Thank you. The service provided at Don Davis was excellent. Carlos was friendly and helpful. My tire was replaced quickly and efficiently at no cost. Thank you. More

Service Visit on Monday unable to leave car bc rentals weren’t available and shuttle unavailable. Came back Wednesday still no rental cars available. Service Visit on Monday unable to leave car bc rentals weren’t available and shuttle unavailable. Came back Wednesday still no rental cars available. Service agent did not address all my needs and concerns. I really wish Raymond tipp was still in the service dept bc he was very patient and kind. More