Don Davis Nissan - Service Center

I will never bring my vehicle there again I guess we can start with my wife's Altima from back in May when we were supposed to get a new tire for a road trip to El Paso. Come to find it was ne I guess we can start with my wife's Altima from back in May when we were supposed to get a new tire for a road trip to El Paso. Come to find it was never changed but even worse it start leaking again dramatically while we were 8-9 hours from home with only that car to get us there. But that's not the most recent visit. This visit was two weeks ago on the 4th. I dropped my truck off at 9 that morning expecting that I would be able to have it back the next day for my birthday celebration only to find that they hadn't even pulled it into the bay throughout that entire day. Two days later I call back again, since them calling me and keeping me updated in any fashion wasn't happening, and they tell me it's in the bay and their best tech was on it and I should have it back that day. This is the 6th by that point, my wife's birthday, and I still had no vehicle or diagnosis. I go to this dealership and ask again what the status was to be presented with the same answer, in the bay, best tech. ect. If there is one thing I don't like, it's being lied to. I knew for a fact it was not in the bay and there was not anyone looking at it because I already spotted it sitting in the very back of the parking lot gathering dust. Come to find nothing was done, not even the recalls I was told about. Never again. I will never trust my vehicle there again. More

Well done The work was done as stated when I arrived. All personal make you feel extremely welcome and go out of their way to assist. They have a refreshment ba The work was done as stated when I arrived. All personal make you feel extremely welcome and go out of their way to assist. They have a refreshment bar with sodes and water More

Excellent Service The service was excellent and no one tried to sale me anything. They also made sure I had transportation. I was please with the service. The service was excellent and no one tried to sale me anything. They also made sure I had transportation. I was please with the service. More

Outstanding!! Charles was very kind and helpful and did a good job of imporming me with what services my car needed. He was definitely the best worker i’ve gotten h Charles was very kind and helpful and did a good job of imporming me with what services my car needed. He was definitely the best worker i’ve gotten here so far. More

Appointments mean nothin When I make an appointment at 1PM and the guy tells me there is a three hour wait that is not an appointment it it an approximate of when to have my c When I make an appointment at 1PM and the guy tells me there is a three hour wait that is not an appointment it it an approximate of when to have my car there More

Mr. Vasquez was a great help. I would like to give Mr. Vasquez his props and say he was concerned about my needs. I contacted him about an issue I had and he took the time to look I would like to give Mr. Vasquez his props and say he was concerned about my needs. I contacted him about an issue I had and he took the time to look into it, himself. Now the issue is still not complete, but he has made plans to look more into it. Making plans, Charles More

Professional I had a great experience with a service team especially Luis Hernandez. He’s very organized and professional. I came out with my car fixed happy and v I had a great experience with a service team especially Luis Hernandez. He’s very organized and professional. I came out with my car fixed happy and very satisfied because of him. Thanks Luis More

Great Job This was such a great experience everyone put my needs above all thank you so much! Needed lot done to my car and he explained it well. This was such a great experience everyone put my needs above all thank you so much! Needed lot done to my car and he explained it well. More

Excellent service! Luis is one of the best advisors at Don Davis Nissan Service center in my opinion. He gets everything done in a timely manner and goes beyond the cal Luis is one of the best advisors at Don Davis Nissan Service center in my opinion. He gets everything done in a timely manner and goes beyond the call of duty! I’ve been satisfied with his service everytime! More

My "go to" place for service This is my go to place for service. I met with Luis and he made sure everything that I came in for was handled correctly, including a written estimat This is my go to place for service. I met with Luis and he made sure everything that I came in for was handled correctly, including a written estimate for other recommended service. More