Don Davis Nissan - Service Center

Had to call back a few times to find out my car wasn't ready I set an appointment, and I left my car at the dealership first thing in the morning. By late afternoon, I called to see if my car was ready. I was to I set an appointment, and I left my car at the dealership first thing in the morning. By late afternoon, I called to see if my car was ready. I was told I would get a call-back. I never did. Since the shop closed at 5pm, I called back again at 4pm, and again left a message for a call-back. Called again at 4:30pm, and was again told I would get a call-back. I knew I had to get my car before 5pm, so I went ahead and drove back to the dealership before 5pm. When I get there, the tech told me my car was still not ready yet. Right at 5pm, he says it's ready. I was happy that I was able to get it back same day after 9 hours, but it was pretty annoying never getting a call-back about when it would be ready. Staff was friendly, and I could tell it was a very busy day... but I am glad I went ahead and drove back to the dealership instead of waiting to hear back. More

Excellent Quick cervice, the tech did a great job, will definitely come back and tell peaple to go there fot service or to buy a car, staff its great Quick cervice, the tech did a great job, will definitely come back and tell peaple to go there fot service or to buy a car, staff its great More

Oil Change Buddy was fantastic. I originally went in for an oil change but I also ended up getting my engine air filter replaced as well. Buddy looked under my Buddy was fantastic. I originally went in for an oil change but I also ended up getting my engine air filter replaced as well. Buddy looked under my hood and showed me how dirty the filter was. I had never had someone do that before. Both services were complete in less than one hour. I usually plan to spend longer there so I bring my work with me but I was amazed when Buddy came into the waiting area and told me everything was done. He showed me services that I did not have to get done next time but were simply recommended based on my mileage. I had never really had someone tell me that either. Usually a service advisor makes it seem as though the services I need done next time are critical. I appreciated his honesty, friendliness, and professionalism. More

Great service Went in for oil change and tire rotation. Fast friendly service! Buddy recommended new soon and discussed prices with fiance, so now we have estima Went in for oil change and tire rotation. Fast friendly service! Buddy recommended new soon and discussed prices with fiance, so now we have estimate. More

service ; great Buddy was very helpful; kept me informed; very friendly and professional. Don Davis has a great employee in Mr. Melvin. Thank you for making me feel i Buddy was very helpful; kept me informed; very friendly and professional. Don Davis has a great employee in Mr. Melvin. Thank you for making me feel important as a customer. Have a blessed day. More

Unavailable Front Sensor Warning I took my car in because for the last three months (new car - had for nine months) my Front Sensor Warning came on every time I drove my car and woul I took my car in because for the last three months (new car - had for nine months) my Front Sensor Warning came on every time I drove my car and would go off frequently while driving. I was informed at the service department that this had been a common occurrence with the newer cars. I waited three and half hours and was informed that they didn't need replacing they were just dirty and they were cleaned and everything was fine. I drove out of the parking lot went to the first intersection to turn and the Unavailable Front Sensor Warning came back on. I did not turn around because I did not have another three and a half hours and besides the service department was closing within two hours and I hadn't had lunch and it was after 5:00 when I left. I do not live close to the dealership and had no one to pick me up (which they were aware). The service advisor was very nice during my visit. More

Great customer service!!! Veh was in and out within a couple of days. Everything was excellent. Marc is very knowledgeable and professional. i would recommend this service dept Veh was in and out within a couple of days. Everything was excellent. Marc is very knowledgeable and professional. i would recommend this service dept to anyone. More

Top Notch Organization! Every facet of the process of having our cars serviced and repaired at Don Davis Nissan is always exemplary! From the initial call to the customer se Every facet of the process of having our cars serviced and repaired at Don Davis Nissan is always exemplary! From the initial call to the customer service team to share our concerns to paying for and picking up our cars is always met with professionalism, concern and honesty. We have been working with the same Service Advisor Luis Hernandez for two plus years now. We trust Mr. Luis to provide us with an honest quote, identifying the most critical areas of concern, he maintains in constant communications regarding the estimated time of the vehicle being ready and he delivers what he says he will. Such an asset to this industry. We are thankful for the Don Davis Team! More

Great Charles was an amazing person and was very attentive. The only hung I didn’t care for was making an appointment for my car to be served and waiting 2 Charles was an amazing person and was very attentive. The only hung I didn’t care for was making an appointment for my car to be served and waiting 2 hours before my car was looked at. Not sure what the appointment is supposed to be for if your car is not looked at when you arrive for the appointment. Otherwise greatly More

Oil change and recall Its my 2nd time in 2 weeks coming back in this dealership to have my Nissans serviced. Their fast and quick service make me recommend this dealership. Its my 2nd time in 2 weeks coming back in this dealership to have my Nissans serviced. Their fast and quick service make me recommend this dealership. More