Don Davis Nissan - Service Center

Terrible Experience! Went to Don Davis Nissan to get my oil changed (paid to have oil changes on my car up to 40,000 miles) and to have my doors checked because they are n Went to Don Davis Nissan to get my oil changed (paid to have oil changes on my car up to 40,000 miles) and to have my doors checked because they are not locking/unlocking with the key FOB. I originally reported this problem back in November 2017 when my car was still under the 35,000-mile warranty. I was informed that because my vehicle was no longer under warranty, I would have to pay $1500 to have my car doors repaired. Naturally, I declined to have my doors repaired and went in the next day to pick my vehicle. When I went to pick up my car, I discovered that Don Davis Nissan also failed to change my oil. Now I will have to pay to have my oil changed by another shop. I can't believe this is the treatment I get after purchasing 6 vehicles from Don Davis Nissan. I will never return to purchase another vehicle from this dealership. More

Oil Change turned airbag problem. I decided to give Don Davis’s service department another chance after they lost my keys and couldn’t find them for an hour on my first visit. I was pr I decided to give Don Davis’s service department another chance after they lost my keys and couldn’t find them for an hour on my first visit. I was promised a free oil change on my next visit, so I figured why not. Buddy was very friendly and promised a better experience this time around, but when I came to pick up my vehicle my airbag light was on. When I noticed this. I turned back around and headed to the dealership. I was then greeted by Luis. I dropped the vehicle off and was later called and told that my truck is waiting on a part and couldn’t be fixed until Monday. I made it back to the lot to pick up the loaner vehicle and I was asked by Luis “how’s your day going”. I responded “Not Well because I cant get my vehicle back today”. He began to argue back and forth with me on how it wasn’t their fault that my airbag light came on because all they did was an oil change. At the end of the day The light wasnt on when I handed my vehicle over, but it was on when I got it back. I really didn’t care why it was on I wanted it fixed without attitude from the service rep. I sat waiting on a loaner vehicle for 1 hour and 15 minutes before I was given a vehicle that was not comparable to the one that I had to leave at the lot over the weekend. I drive an armada and was given a rogue that I could barely fit into due to my height. My entire Friday was spent dealing with a vehicle that only needed an oil change. The people that works in this department have no consideration of your time. I would NEVER visit this lot again. More

Excellent Customer Service Upon arrival at dealership, all employees where so in tune to getting all vehicles in for service. The wait time for my oil change, tire rotate, chec Upon arrival at dealership, all employees where so in tune to getting all vehicles in for service. The wait time for my oil change, tire rotate, checking of all fluids was done extremely fast. Mauricio kept me informed throughout the entire process. If I had a question, he was knowledgeable and knew the proper answer. As for Jason (GM), his office door was open for my assistance. More

Great Buddy was very friendly, professional and efficient. He kept me updated throughout the whole process. Buddy made sure I understood everything they wer Buddy was very friendly, professional and efficient. He kept me updated throughout the whole process. Buddy made sure I understood everything they were going to perform on my vehicle. More

Fast & Friendly Fast and friendly service, eager to make your experience very pleasant. Always willing to go the extra mile to make sure everything is taken care of Fast and friendly service, eager to make your experience very pleasant. Always willing to go the extra mile to make sure everything is taken care of and that you have no questions. More

Great job Always i was taking care of as member of the family, good customer service, everyone is ready to help you and take of any problem with your car, great Always i was taking care of as member of the family, good customer service, everyone is ready to help you and take of any problem with your car, great services environment, dealership service place you can trust your car for good service. More

Service Repair My rating was given because of the service on my car. My car was completely taken care of all the problems that I had before. My rating was given because of the service on my car. My car was completely taken care of all the problems that I had before. More

Great Customer Service Anthony was very attentive and let me know exactly what was happening. He made the process very fast had me in and out,everything was explained in det Anthony was very attentive and let me know exactly what was happening. He made the process very fast had me in and out,everything was explained in detail. I really loved the customer service I was given: More

Oil change and check how much gas the car uses The service is excellent from the moment that I walked in the dealership. The personal are very attentive to the need of the car, and they help a lot The service is excellent from the moment that I walked in the dealership. The personal are very attentive to the need of the car, and they help a lot. More

Satisfy I had issues with my car they got me in real quick no issues with the rental service advisor kept me informed even though they couldn’t find the prob I had issues with my car they got me in real quick no issues with the rental service advisor kept me informed even though they couldn’t find the problem they worked on it for a couple of days The service I had with them before was great they can’t all be perfect every time but they try Thank you Don Davis Nissan More