Don Davis Nissan - Service Center

Nothing personal, but my experience at Don Davis Nissan service dept was sadly the worst experience I’ve had with any dealership service department. None of the Don Davis representatives that I spoke with service dept was sadly the worst experience I’ve had with any dealership service department. None of the Don Davis representatives that I spoke with on the phone or in person showed any interest in providing a pleasant experience or quality customer service. Sammy is one service advisor that showed understanding and an effort to take an extra step to help me in a confusing situation with my vehicle’s warranty. I appreciated that. But unfortunately, he told me he would call me back in an hour the afternoon we talked, but I never heard back from him. My car was with the dealership for 6 full days, I ended up paying $99 and received no service to my vehicle, only a diagnostic. I didn’t have enough money to pay for what was diagnosed, and they told me that I needed a transmission flush (a critical maintenance need). I hoped to at least have the $99 go towards that, to help smooth out an already awful experience. My request was denied. This was my first experience with Don Davis Nissan, and likely my last. More

The problems were fixed and the truck seems to be running great. Everyone is friendly and helpful. great. Everyone is friendly and helpful. More

The dealership is very professional and personable. They tend to you every need.. Damarcus Allen goes above and beyond To make sure everything is done and to make sure that you understand the process. They tend to you every need.. Damarcus Allen goes above and beyond To make sure everything is done and to make sure that you understand the process. He’s a great service representative More

Horrible experience brought my car for a leaky sunroof so i was without a car for a week to tell me what i already had told the advisor what the cause was. Took my car to Grubbs Nissan and they serviced my c i was without a car for a week to tell me what i already had told the advisor what the cause was. Took my car to Grubbs Nissan and they serviced my car right away. I really hope that my bad experience at Don Davis Nissan had nothing to do with my race color or gender. Grubbs has earned my trust and business for life. More

Very helpful and upfront with cost and time it would take . I will bring my car back here for service . . I will bring my car back here for service . More

this dealer center are taking good care of my truck since 2004. I will use this center as long as I have my truck. 2004. I will use this center as long as I have my truck. More

Quick, friendly and Professional as always. Greets you like you have known them for years. Always a good feeling when I get there. Greets you like you have known them for years. Always a good feeling when I get there. More

Don Davis did a great job with my car. My car is moving so smooth now! My car is moving so smooth now! More

Mariah approached me as soon as I pulled up so I didn't really have a wait time. She kept me updated with the progress and I like it that she is very knowledgable. really have a wait time. She kept me updated with the progress and I like it that she is very knowledgable. More

Professional service in a timely manner along with keeping me informed of the progress of my vehicle repairs. keeping me informed of the progress of my vehicle repairs. More