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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,399 Reviews
Call Service Center (888) 743-1342

6,399 Reviews of Don Davis Nissan - Service Center

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March 27, 2025

Great customer service the wait was just too long. Waited two hours and I had an appointment More

by tabithalrichmond06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Tabithalrichmond06, Thank you for your feedback. We are glad to hear that you experienced great customer service; however, we sincerely apologize for the long wait time of two hours despite having an appointment. This is not the level of service we strive for, and your comments will help us improve our scheduling processes. We appreciate your patience and understanding, and we hope to serve you better in the future. Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com 1320 E Interstate 20, Arlington, TX 76018

March 20, 2025

Terrible experience. They don’t hold themselves accountable. They don’t know what they are doing. They don’t know customer service. They killed my battery and blamed me. More

by wgnrs.world
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy R. One Star, Jerry Jackson, Justin Davidson
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Wgnrs.world, We sincerely apologize for your recent experience and understand your frustration. It's concerning to hear that you felt we did not hold ourselves accountable and that there was a lack of communication regarding your vehicle. Our goal is to provide excellent customer service, and we regret that we fell short in this instance. We appreciate your feedback and will use it to improve our processes to ensure this does not happen again. Thank you for bringing this to our attention. Don Davis

March 20, 2025

Always a pleasure to do business with Don Davis Nissan in everything from sales to service. More

by Pnel968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swavey Uchime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Coscia Bishop
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Pnel968, Thank you for your kind words about Don Davis Nissan! We’re thrilled to hear that you find it a pleasure to do business with us, whether it’s for sales or service. Your satisfaction is our top priority, and we appreciate your continued trust in our team. We look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 18, 2025

Great with quick service. Would recommend. My service agent was a breath of fresh air and a pleasure to work with! More

by nivla10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Coscia Bishop
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Apr 07, 2025 -

Don Davis Nissan responded

Hello Nivla10, Thank you for your wonderful feedback! We're thrilled to hear that you experienced quick service and found our service agent to be a breath of fresh air. Our team strives to provide a pleasant experience, and it's rewarding to know we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 18, 2025

The service was great as well as the technician, I have no complaint or concerns. More

by alicejames17574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Alicejames17574, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and technician. Your satisfaction is our priority, and it's wonderful to know that we met your expectations. If you need assistance in the future, please don't hesitate to reach out. Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 17, 2025

I had a good experience. Charles was communicative. I look forward to next time. Thanks. More

by yenireje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Yenireje, Thank you for your positive feedback! We're thrilled to hear that you had a good experience and found Charles to be communicative. We appreciate your kind words and are looking forward to serving you again next time. Your satisfaction is our priority, and we can't wait to welcome you back! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 11, 2025

Provided the best customer service from the time I pulled in and my service advisor Chris was very informative the entire time More

by kendriagantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young- Service Advisor
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Kendriagantt, Thank you for your wonderful feedback! We're thrilled to hear that you received the best customer service from the moment you arrived. Chris is dedicated to providing informative support, and it’s great to know he made a positive impact during your visit. Your satisfaction is our priority, and we look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 11, 2025

Logan was very knowledgeable and courteous during the process itself. I bc would definitely come back. More

by LANEIDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Laneidal, Thank you for your kind words about Logan! We're thrilled to hear that he was knowledgeable and courteous throughout your experience. Providing excellent service is our priority, and we appreciate your feedback. We look forward to welcoming you back in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 10, 2025

Great experience! Will continue to come back for service on my vehicle when it’s needed. More

by deliavsantos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Deliavsantos96, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. We look forward to continuing to serve you whenever you need vehicle maintenance or repairs. Safe travels until we see you again! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 08, 2025

Ryan was of great help! Amazing service. Will he coming back next time for my oil change. More

by drewww97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 07, 2025 -

Don Davis Nissan responded

Hello Drewww97,Thank you for your wonderful feedback! We're thrilled to hear that Ryan provided you with amazing service during your visit. It's great to know that you plan to return for your next oil change. We look forward to welcoming you back and ensuring you receive the same high level of assistance each time. Your satisfaction is our priority! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

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