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Don Davis Nissan - Service Center

Arlington, TX

4.5
6,442 Reviews
Call Service Center (888) 743-1342

6,442 Reviews of Don Davis Nissan - Service Center

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May 01, 2025

Every time I visit Don Davis Arlington the staff is always nice and polite. Seth is a great advisor. He explains and listens well. More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently have positive experiences at Don Davis Arlington. Our team takes pride in providing polite and attentive service, and it’s great to know that Seth has made a lasting impression with his excellent communication skills. We appreciate your feedback and look forward to seeing you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 30, 2025

They lost my car keys and didn't tell me anything until I asked, I lost part of my off day More

by hernandeza945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo
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May 04, 2025 -

Don Davis Nissan responded

We sincerely apologize for the inconvenience you experienced with the loss of your car keys and the lack of communication from our team. We understand that this situation caused you to lose part of your off day, which is unacceptable. Your feedback is invaluable to us, and we are committed to improving our processes to prevent similar issues in the future. Thank you for bringing this to our attention.

April 28, 2025

I was happy to know they now wash your vehicle after service. Big thing for me More

by wyattantionette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 04, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our new vehicle wash service after your vehicle's service. We strive to provide our customers with an exceptional experience, and it's great to know that this enhancement is a big win for you. We aim to please with our courtesy wash and are happy to hit the target. Your satisfaction is our priority, and we look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 26, 2025

Diego was great. Kept me.imformed of my vehicle status. Service was quick and the price was reasonable. More

by durcanchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rojas
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May 10, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback! We are thrilled to hear that Diego kept you informed about your vehicle's status and that you found our service quick and reasonably priced. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (866)932-6893

April 24, 2025

Everything went good on oil change. They drove my car out of the garage. Didn’t change the windshield wipers outside and didn’t understand why they brought my car back in to the garage More

by ritalara66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Young
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May 10, 2025 -

Don Davis Nissan responded

Thank you for your feedback. We’re glad to hear that your oil change went well, but we apologize for the confusion regarding the windshield wipers and the need to bring your car back into the garage. This is not our usual practice, and we appreciate your understanding as we work with different technicians. Your experience is important to us, and we will address your concerns with our team to ensure a smoother process in the future. Best, Don Davis Nissan

April 24, 2025

Great service. They will explain what the costs of maintainance with very details and let customers make decisions. More

by mingsen.pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback! We are happy to hear that you found our service great and appreciated the detailed explanations regarding maintenance costs. Our goal is to empower our customers to make informed decisions, and it is rewarding to know we achieved that with you. We look forward to continuing to provide you with exceptional service in the future.

April 24, 2025

Greeted always as I enter the service center. Service center, lobby, and bathrooms are always clean. Diego was professional and service was completed in a timely manner. Diego advised me on servi More

by clemonscd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Rojas
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Apr 28, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback! We are glad to hear that you were greeted warmly and found our service center clean. Diego is dedicated to providing professional service without unnecessary upselling. We appreciate your trust in us and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 16, 2025

Fast and friendly service very professional we were very satisfied with the service department as a whole More

by JESSE.STEWART31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Don Davis Nissan responded

Jesse Stewart, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We are elated to read such a great review about the entire service department! If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Have a fantastic day! Best wishes, Don Davis Nissan

April 16, 2025

The purchase of my 2023 Mini Countryman was a dream; however there was a paint issue that was never addressed by my sales person plus no open communication when I brought my car in for a repair due to t More

by SANDERSB4038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your feedback regarding your 2023 Mini Countryman purchase. We are pleased to hear it was a dream for you; however, we sincerely apologize for the paint issue and the lack of communication during your repair visit. Your concerns about the warranty coverage and overall service are taken seriously, and we appreciate you bringing them to our attention. We would like to resolve these matters promptly, so please reach out to us directly so we can assist you further. Your satisfaction is important to us, and we hope to restore your confidence in our dealership.

April 15, 2025

Excellent service, very attentive, very grateful that they arranged everything I needed for the Pathfinder. More

by yaja.cosme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Don Davis Nissan responded

Thank you for your excellent review! We are thrilled to hear that you found our service attentive and that we could arrange everything you needed for the Pathfinder. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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