
Don Franklin Chevy Buick Bardstown
Bardstown, KY
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I was able to get on the schedule quickly for an oil change that was my fault for noticing too late and needing one completed before going out of town for a trip. Tim Perkins was the servicer writer tha change that was my fault for noticing too late and needing one completed before going out of town for a trip. Tim Perkins was the servicer writer that I always go too and he took care of everything for me very easily. I came into the shop, handed him my keys and walked back out in under an hour for an oil change and full tune-up. More
Just to expensive. Appointment does not start on time. Have to wait to long for simple oil change. Unless you tell them you in a hurry Appointment does not start on time. Have to wait to long for simple oil change. Unless you tell them you in a hurry More
Took my car in for an oil change, leaking tire, and brakes squeeking, was then called and told I needed all new brakes, pads and rotors as well as new tires. The cost for only the brakes, pads and rot brakes squeeking, was then called and told I needed all new brakes, pads and rotors as well as new tires. The cost for only the brakes, pads and rotors was right at $1000. I told them not to do it but asked that they just fix the leak in my tire. They told me they could not do that until I got new tires and an alignment. After having another mechanic look at my car, it in no way needed rotors, could use some pads, and the tire was fixed. I think they were trying to gouge me and will not be going back! I also have a friend that is an 80 year old woman that went to Don Franklin and she was made to believe that her tires were dry rotted so bad that she may not make it home and got her for four new tires that she have gotten much cheaper elsewhere and they were not at a point of not getting her home as her son and husband had just recently checked the tires, needless to say her family was very upset that they would do that to an 80 year old woman. Not a happy customer!! More