
Don Herring Mitsubishi Irving
Irving, TX
Filter Reviews by Keyword
By Type
Showing 369 reviews
Great buying experience This dealership has a friendly and understanding sales staff that will make your buying experience pleasant and pressure free. Nestor Rodriguez did a This dealership has a friendly and understanding sales staff that will make your buying experience pleasant and pressure free. Nestor Rodriguez did a great job getting what we needed. I have been a Don Herring - Irving service customer since I moved to TX and can tell they have the same friendly and knowledgeable staff across the board, More
Easy and Fun I was really happy with Nestor and Tim. They were fun to work with and took really good care of me. I would recommend Don Herring to anyone looking fo I was really happy with Nestor and Tim. They were fun to work with and took really good care of me. I would recommend Don Herring to anyone looking for a car! More
Great experience Bought new car this morning , it was quick , honest up front deal , great help from Nestor Rodriguez , He was the one who brought this great deal to u Bought new car this morning , it was quick , honest up front deal , great help from Nestor Rodriguez , He was the one who brought this great deal to us . More
Excellent Care This is a great place to shop for a vehicle. The sales clerks were very respectful, kind and accommodating. The company itself has a great variety This is a great place to shop for a vehicle. The sales clerks were very respectful, kind and accommodating. The company itself has a great variety of vehicles to choose from. More
Very pleased with the service and help . Very pleased with the service I recieved..even though i didnt have perfect credit they were still able to get me what i wanted..Thank You Very pleased with the service I recieved..even though i didnt have perfect credit they were still able to get me what i wanted..Thank You More
Don Herring Irving Tx The people at Don Herring in Irving Tx are excellent. This will be the 8th vehicle that me and my family have purchased from this dealership. We are a The people at Don Herring in Irving Tx are excellent. This will be the 8th vehicle that me and my family have purchased from this dealership. We are always treated with respect and they always do the best that they can to get us in the cars that we want. Tim, Jason and Gerardo and now Walter are the best!!!! More
Easy Purchase - Good Service I purchased a pre-owned vehicle from this dealership and am very happy. Although they would not come down from the list price as much as I had hoped, I purchased a pre-owned vehicle from this dealership and am very happy. Although they would not come down from the list price as much as I had hoped, it was an extremely fair price for the vehicle and I couldn't be happier. Even though I was pre-approved at a great rate, Tim Carpenter, the GM asked me to let him see if he could get me a better one. I obliged. We went to get a bite to eat and when I came back the vehicle was parked in front, washed, gassed up and ready to go. Tim was able to beat my pre-approved rate and had me out of there quickly when we returned. They also have a great Don Herring "Difference" policy regarding dings in your doors and cracked windshields for a limited time after purchase. Overall a pleasant experience! More
Exceptional service The salesperson was knowledgeable and very helpful. The overall atmosphere was very professional and not "zoo-like" unlike another dealership in Arlin The salesperson was knowledgeable and very helpful. The overall atmosphere was very professional and not "zoo-like" unlike another dealership in Arlington! The service was exceptional. More
Good service but poor I upgraded my outlander with a newer release outlander last Nov 2014. JR was the one who convinced me to get it. He was great, he showed me how the ne I upgraded my outlander with a newer release outlander last Nov 2014. JR was the one who convinced me to get it. He was great, he showed me how the newer outlander worked and we even did a road test before bringing the car to home just to show me how an ACC worked. I only had one issue during that time. I have just purchased a roof rack kit for my previous outlander, so i told JR that i need to take it back and put it on the new outlander. However, there was no key that was provided to me when i purchased that roof rack, so there is no way they can do it at that time. He then promised me that they will try to contact other dealer/office that they might be able to get a key. To cut the chase, JR transferred to another dealership. So i have been talking to Jason Bell (JRs manager or senior?) since then. For more than a year (it's already April 2016), this issue has not been resolved. They promised me they would get back but which never happened. I am only able to speak with them about it if i go to the office. He made me speak with the service manager, Mike Wright. Still nothing happened, i always got the same promise. Until today, Jason confirmed that he couldn't do something about it. The reason being is that JR is not anymore connected with them and that the agreement was never put in writing. I mean seriously. If i have to upgrade any of my cars, i may still choose mitsubishi but never on this dealership!!! More
Best service I've ever had. Wife and I walked in, told Jamal exactly what we wanted. They made it happen. Didn't get the run around and didn't waste my time. Best service I've ev Wife and I walked in, told Jamal exactly what we wanted. They made it happen. Didn't get the run around and didn't waste my time. Best service I've ever had. Thank you guys! More