Don Herring Mitsubishi Irving

Very Good I was in a bind and needed a car fast. I was selling my paid-off 2008 Galant Ralliart that I still LOVE to a family member who needed a car fast, it s I was in a bind and needed a car fast. I was selling my paid-off 2008 Galant Ralliart that I still LOVE to a family member who needed a car fast, it stays in the family and I still get to see it. ;-) I was therefore sans vehicle. I usually do all my homework on a vehicle BEFORE walking in to a dealer, but this time I was not able to as it was Christmas Eve (busy). Carlos was very nice, and worked to find the car that I wanted with all the options I needed. When it came to playing the payment game, I am not a fan, I worked with Tim and he got me the payment I could afford. In the past I get financing first, and go to a dealer as a cash buyer and know the price of the vehicle I am getting, and negotiate the price of the vehicle vs. payment, so this was like flying blind for me. Jason Bell came by and shook my hand and congratulated me on my purchase. Overall a great experience as later I found an ad for the exact vehicle I purchased, and for a while thought I had not received all the discounts it noted, but once I calmed down and crunched the numbers, it was exactly what they said, just noted differently on the contract. I do highly recommend this Team. They are fair and care about their customers. Thanks Guys! I am absolutely over the moon in love with my 2016 Cosmic Blue Outlander! More

Professional customer service I found the car I was looking for online. Don Herring Mitsubishi had the best price for what i was looking for. My husband and I arrived, at the deal I found the car I was looking for online. Don Herring Mitsubishi had the best price for what i was looking for. My husband and I arrived, at the dealership, Carlos was our salesperson. I was impressed by his level of knowledge about a car thatis not one of their fleet. He was professional in no way pushy. Finance manager, Tim Carpenter was a magician and somehow made a great deal that we all could be satisfied with. This was easily the best and easiest car buying experience I have ever had! More

Good experience Salesman (Walter) was not pushy at all. They let me take the vehicle I was looking at to my mechanic. After a little haggling they worked out a deal f Salesman (Walter) was not pushy at all. They let me take the vehicle I was looking at to my mechanic. After a little haggling they worked out a deal for me that was pretty close to what I was asking. Sales process was pretty simple and Tim let me take my time looking over the paperwork. Walter went the extra mile and helped me return the rental car I had been driving. They also got me a 3.9% rate....much better than the lying salesman at another dealership who told me the best I could get was 18%. Overall good experience. Cons (minor): interior of dealership could use some sprucing up (water stains on ceiling), Christmas music was really loud (but it eventually got turned down), took a little bit of work to get the accurate info on my warranty and to get an owners manual for the used car I bought. More

Great Customer Service Don Herring really goes above and beyond to take off his clients. His staff all helped us pick a top safety vehicle for my family especially for my ki Don Herring really goes above and beyond to take off his clients. His staff all helped us pick a top safety vehicle for my family especially for my kids. Carlos really went above by, doing every little thing to help set up the vehicle with Bluetooth to my phone and all the apps. He was very patient and took time to tell us every detail. Thank you for ask your help! More

Awesome experience I walked into the dealership on Thursday Nov. 19th and talked to Carlos... i told him about the situation i was in...Within a day.. Carlos and Tim ha I walked into the dealership on Thursday Nov. 19th and talked to Carlos... i told him about the situation i was in...Within a day.. Carlos and Tim had me into a New 2015 Outlander... Very helpful and understanding of my situation. It wasnt easy so i thank you both!! More

Rally fast and great service! I went to look at a mustang and as a first buyer I really didn't know how buying a car worked, but they made everything seem so easy. Everyone in the I went to look at a mustang and as a first buyer I really didn't know how buying a car worked, but they made everything seem so easy. Everyone in the dealership was so nice. Walter took really good care of everything, he explained everything so well. I already love my car that I got from Don Herrings Mitsubishi in Irving! More

Great Service! Gerardo created me outside the dealership and asked how he could help me. He was not pushy at all and had all the information I needed to make my purc Gerardo created me outside the dealership and asked how he could help me. He was not pushy at all and had all the information I needed to make my purchase. He worked well with me on the trade in value and purchase price. He even found the exact vehicle at another dealership location and had it delivered to the Irving location. More

The best ever I love them all. They are friendly, honest and try their best to help their customers out. Both my son and I have purchased our cars from Don Herring I love them all. They are friendly, honest and try their best to help their customers out. Both my son and I have purchased our cars from Don Herrings dealership. I have been in many dealerships and all they did was to complicate things. Don Herrings employees are like a family and they make you feel at home. I have been their customer since 2012 and will never take my business elsewhere. Recently we traded in our cars and got the best deals ever. Gerardo, Tim and Jason did everything in their power to get us the deal we were looking for and made sure that we walk out satisfied. My appreciation and gratitude goes beyond words. Everyone in this dealership is a star however Gerardo, Jason and Time are the super stars and I trust them with all my heart. Greatest people to do business with, you will never regret it. More