Don Herring North Mitsubishi

Amazing Dealership! I experienced amazing Customer Service with the employees at the Plano Mitsubishi!! We kept hearing advertisements about the deals going on and decide I experienced amazing Customer Service with the employees at the Plano Mitsubishi!! We kept hearing advertisements about the deals going on and decided to go check them out. We haven't always had the best of luck with dealerships but this place changed our luck. Scott was very friendly and we all made jokes during our visit which made it more comfortable chatting with. He takes everything one step at a time so no one gets rushed or over thinks everything. Shane was the one who ran all of our information to see what deals he could get us. He checked everything he possibly could to get an amazing deal for us. During all the financial process Shane explained what he was doing and answered any questions we had with great detail. Shane even helped us understand our credit more and what Lenders looked for. When it came time to sign the papers William was very friendly and walked us through every paper that we were signing. This was a great experience for buying a car. I will definitely go back for future cars. Other than the warranty they offer for the vehicle there are other amazing features that they include with buying from them. I am very grateful for all of their knowledge and help that they provided to us. They all helped us get in a vehicle that I have been searching for with third row seating that fits in my budget. More

Scott was awesome! He was laid back, honest and not pushy! He was so kind and funny! He and Shane really went out of their way to help me with a situation that I was struggling with, when no one else w pushy! He was so kind and funny! He and Shane really went out of their way to help me with a situation that I was struggling with, when no one else would help me!! They feel like family and make you feel like family! AWESOME is all I can say and I will tell everyone about you and this great group of people!! 😁❤️ More

This is the 5th car I’ve bought from this company, my mom has bought 4. They bent over backwards to make my deal work I couldn’t be more pleased they went out of their way and treated me like I was the onl has bought 4. They bent over backwards to make my deal work I couldn’t be more pleased they went out of their way and treated me like I was the only customer. The kind of service I got from scott and Shane will make me come back for number six More

Great dealership. Scott is the best! That is who you need to talk to. He did a great job! Thank you Scott. This is my second one from you. need to talk to. He did a great job! Thank you Scott. This is my second one from you. More

Scott Fickert is the Best Auto Sales Representative Ever! The Plano location is so much more professional, knowledgeable and honest than the Irving location, which I have done business with in the past. Peopl The Plano location is so much more professional, knowledgeable and honest than the Irving location, which I have done business with in the past. People have asked me why I go "all the way" to the Plano location for sales and service. I tell them that the staff members that I've met at Plano are sincerely friendly and honest ... and so far above the staff at any other dealership that I've ever visited or done business with. The Irving location did NOT do the promised follow up on my application, the salesman that I met with was very difficult to reach by phone and the sales staff there do not seem anywhere near as honest and caring as the associates in Plano. Another HUGE reason to go to the Plano location, no matter where one lives, is because Scott Fickert works there! He is unlike any other "car salesman" that I've ever met: Straightforward, honest, great personality and TRUSTWORTHY. This is the second vehicle that I've purchased from Scott. The very first time I talked to Scott on the phone, I knew that I'd never purchase a vehicle from anyone or anywhere else. Scott makes buying a car so easy, uncomplicated and explains everything in great detail. My boyfriend also wondered somewhat why I drive to the Plano dealership when I live in Irving. I told him that there is absolutely no comparison between the two locations and what a pleasure it is to work with Scott. He still wasn't totally convinced until he talked to Scott himself via speakerphone while I was waiting on the paperwork. Even over the phone, Scott comes across as completely different from most car salespeople. His honesty and respect for his clients are extremely obvious in person as well as over the phone. Scott gained a new future customer -- my boyfriend -- who lives even further away from Plano than I do! He now agrees that the opportunity to do business with Scott is well worth the drive. Scott's communication with his clients doesn't end at the close of the sale. He texted me the next day to see how things were going and if I had any questions. I did have one question and Scott answered it completely and in easy-to-understand terms. He is a brilliant communicator and an enormous asset to both Don Herring Plano and the Mitsubishi brand overall. Until I met Scott in early 2018, I was not necessarily going to purchase another Mitsubishi because I was WAY less than thrilled with my treatment at the Irving location ... although I had purchased two vehicles from them previously. I cannot remember exactly how I found out about the Plano location, but I am extremely grateful that I did. Having a resource such as Scott is invaluable! More

Scott Fickert was great. He was not pushy, took care of us along with his manager. We got the car we wanted and could afford at the moment. Definitely pleased and will return for the next vehicle. Willia us along with his manager. We got the car we wanted and could afford at the moment. Definitely pleased and will return for the next vehicle. William Flores helped us with the finance department. More

All I can say is Scott Fickert is AH-mazing!! I had the please of spending the ENTIRE day with him at the dealership. 5 car walk-throughs, two tests, and a bunch of paperwork later I drove off the lot in m please of spending the ENTIRE day with him at the dealership. 5 car walk-throughs, two tests, and a bunch of paperwork later I drove off the lot in my dream SUV. He was more than wonderful through every car he pulled or we went over before pulling he seemed just as excited as I was to take a look. He went above and beyond to make the entire process fun, yes it was actually fun!! Definitely would refer him an go back. He was very knowledgeable and helpful and PATIENT, and just wanted to make sure when I left I was happy. He accomplished just that!! More

I had a pleasant experience with Don Herring Mitsubishi Plano. I appreciate the entire staff for their professionalism and courteousy. I am happy so far with the purchase process and performance of my new Plano. I appreciate the entire staff for their professionalism and courteousy. I am happy so far with the purchase process and performance of my new vehicle. Thank you Scott for working to ensure that I got the best deal. More

Love Don Herring!! We have bought several of our vehicles from Don Herring and we are always amazed at the level of professionalism. The whole team at the Plano Dealers We have bought several of our vehicles from Don Herring and we are always amazed at the level of professionalism. The whole team at the Plano Dealership have always been super attentive and caring to their customers. Scott was awesome. More

Scott made the car buying experience a lot easier than I was anticipating. I still can't believe I bought my first car. Every one there was awesome as well. I am glad I am apart of the Don Herring Mits was anticipating. I still can't believe I bought my first car. Every one there was awesome as well. I am glad I am apart of the Don Herring Mitsubishi family! Thank you Scott. More